At a Glance
- Tasks: Lead client onboarding and professional services for a revolutionary ConstructionTech platform.
- Company: Join a fast-growing ConstructionTech company transforming procurement processes.
- Benefits: Enjoy remote work, flexible hours, 25 days leave, and a performance-based bonus.
- Why this job: Make a real impact in the construction industry with innovative technology.
- Qualifications: Experience as a Product Owner or Business Analyst in a tech environment.
- Other info: Collaborative culture with opportunities for team-building and career growth.
The predicted salary is between 36000 - 60000 Β£ per year.
Construction Link (C-Link) is a fast-growing ConstructionTech company revolutionising construction procurement. We automate workflows and transform how subcontractors win work. Construction Link comprises two brands: C-Link β procurement software for main contractors and developers; Prosper β a lead generation marketplace for subcontractors. Our platform supports complex commercial and contractual workflows, helping construction teams manage procurement, documentation, and supply chain processes more efficiently.
The Opportunity
We are growing our product team and are looking for a Product Owner with strong Business Analyst skills to take ownership of our Professional Services and client onboarding workstream. This role is focused on understanding customer requirements in depth and ensuring new clients are onboarded efficiently, accurately, and successfully. You will work across two teams:
- A Professional Services / Onboarding team, responsible for client-specific delivery, configuration, and integrations
- A DevOps team, responsible for platform performance, reliability, and operational readiness
You will work closely with Sales, Customer Success, and internal delivery teams to bridge the gap between commercial commitments, customer documentation, and successful go-live.
What Youβll Do
- Own the end-to-end onboarding and professional services workstream for new C-Link customers, from post-sale through to go-live
- Analyse client documentation (e.g. tender documents, contracts, legal templates) and translate requirements into templates, configurations, and delivery plans within C-Link
- Work closely with Sales and Customer Success to support deal closure, onboarding scoping, and smooth handover into delivery
- Act as the primary Business Analyst for onboarding, breaking down complex customer requirements into clear, actionable work
- Partner with the Professional Services development team to deliver onboarding work, client-specific configurations, and integrations
- Work with UX on the workflows and interfaces associated with onboarding and configuration, ensuring it is clear, scalable, and efficient
- Define and manage requirements for client integrations with third-party systems
- Act as Product Owner for the DevOps team, ensuring platform performance, reliability, uptime, and site speed meet customer expectations
- Collaborate with internal stakeholders to prioritise work, manage trade-offs, and ensure successful client outcomes
Essential What Weβre Looking For
- Proven experience as a Product Owner, Business Analyst, or hybrid PO/BA in a SaaS or technology-led environment
- Strong experience analysing complex, document-heavy requirements and translating them into structured system delivery
- Experience working closely with commercial, customer-facing, and technical teams
- Excellent stakeholder management and communication skills
- Strong analytical mindset with the ability to structure ambiguity into clear plans
Desirable
- Experience in the construction industry, or working with legal, contractual, or commercial documentation
- Background in companies dealing with contracts, templates, procurement, or compliance-heavy workflows
- Experience supporting SaaS onboarding or professional services delivery
- Familiarity with system integrations and third-party platforms
Employee Benefits
- Remote-first working with regular company meet-ups
- 25 days annual leave + public holidays
- Flexible work-life balance
- Regular team-building events
- Auto-enrolment into the Company NEST pension scheme
- Discretionary bonus based on business performance
Product Owner in London employer: C-Link
Contact Detail:
C-Link Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Product Owner in London
β¨Tip Number 1
Network like a pro! Reach out to people in the construction tech space, especially those who work at C-Link or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
β¨Tip Number 2
Prepare for the interview by understanding the ins and outs of the onboarding process. Brush up on your Business Analyst skills and be ready to discuss how you can streamline client integrations and improve their experience with C-Link.
β¨Tip Number 3
Showcase your analytical mindset! During interviews, share examples of how you've tackled complex requirements in the past. This will demonstrate your ability to break down ambiguity into clear, actionable plans, which is key for the Product Owner role.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows youβre genuinely interested in being part of the C-Link team and revolutionising construction procurement.
We think you need these skills to ace Product Owner in London
Some tips for your application π«‘
Tailor Your CV: Make sure your CV speaks directly to the Product Owner role. Highlight your experience with SaaS, business analysis, and any relevant projects that showcase your ability to manage complex requirements.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for C-Link. Share specific examples of how you've successfully onboarded clients or managed stakeholder relationships in the past.
Showcase Your Analytical Skills: Since this role requires strong analytical skills, include examples of how you've broken down complex problems into actionable plans. We want to see your thought process!
Apply Through Our Website: Don't forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. We canβt wait to hear from you!
How to prepare for a job interview at C-Link
β¨Know Your Product Inside Out
Before the interview, make sure you understand Construction Link's products and services thoroughly. Familiarise yourself with how C-Link and Prosper operate, especially their features related to procurement and client onboarding. This knowledge will help you demonstrate your genuine interest and ability to contribute effectively.
β¨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and how you handle complex requirements. Prepare examples from your past experience where you've successfully translated ambiguous client needs into actionable plans. This will showcase your analytical mindset and ability to manage stakeholder expectations.
β¨Showcase Your Collaboration Skills
As a Product Owner, you'll need to work closely with various teams. Be ready to discuss how you've collaborated with sales, customer success, and technical teams in previous roles. Highlight specific instances where your communication and stakeholder management skills led to successful project outcomes.
β¨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the company's future projects or challenges they face in onboarding clients. This not only shows your enthusiasm for the role but also your strategic thinking and understanding of the industry.