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- Tasks: Ensure a welcoming and secure environment at our Lowndes Street branch.
- Company: C. Hoare & Co. Bank, a prestigious private bank in central London.
- Benefits: 25 days holiday, market-leading pension, private medical insurance, and more.
- Why this job: Join a team that values professionalism and offers excellent career development.
- Qualifications: Strong communication skills, organisational abilities, and a passion for learning.
- Other info: Flexible benefits and support for diverse candidates during recruitment.
The predicted salary is between 28800 - 42000 £ per year.
We are a long‑established private bank based in the heart of central London, known for our personal approach, discretion, and long‑term relationships with our clients. Our purpose is to look after our clients, colleagues, and the bank itself with care and integrity, taking a long‑term view in everything we do. We value professionalism, attention to detail, and excellence in everything we do.
As a member of the Facilities Team, you will play a pivotal role in creating a welcoming and secure atmosphere for all visitors and colleagues at our Lowndes Street branch. Your responsibilities will centre around the daily operations, ensuring the branch is maintained to the highest standards and continuously seeking opportunities for improvement.
Responsibilities- Responsible for the provision of a safe, compliant and effective working environment ensuring the day-to-day smooth operation of all Lowndes Street facilities.
- Ensure that all necessary equipment and supplies are readily available, and that the officer remains clean, inviting, and prepared for the day's requirements.
- You will serve as the visible face of the branch, taking ownership of its presentation and operational excellence.
- Provide general assistance to the staff at the Bank and support the Facilities Management Team as required.
- Coordinate outsourced contractors as directed by and in liaison with the wider Facilities Management team.
- Supporting both the Facilities Manager and Security Manager, you will contribute to the delivery of a consistently safe and secure environment for everyone using the branch.
- Undertake the role of the Doorman during designated periods throughout the day, providing a welcoming and secure presence.
- Provide security, safety and emergency presence and control.
- Ensure general building and health and safety compliance across all facilities.
- Maintaining good Health & Safety records, utilising the banks H & S systems ensuring all tasks are carried out within their scheduled timeframe and evidenced as appropriate.
- Ensure that all facilities are provided and maintained with agreed SLA’s, KPI’s, bank policy, external quality accreditations and evidence accordingly.
- Pro-actively signal and report issues with service and/or building defects to ensure the bank facilities continue to meet high standards.
- Support the Head of Facilities with managing tenants and being an onsite presence for any queries.
- Ensure that the Bank's culture and heritage is always reflected in the infrastructure and experience of those who visit the Bank.
- Work closely with the Bank’s Cashiers team to ensure the customer experience is always to the standard required.
- Highly proficient in spoken and written English and be a strong communicator.
- Highly organised and able to prioritise effectively.
- Comfortable working independently, collaboratively and/or as part of a team.
- A passion to learn and develop. Ensuring you remain up to date with the relevant industry and skills.
- Strong knowledge of MS Office (Excel, PowerPoint, Teams).
- Experience in a high-end, customer-focused, corporate environment.
- Experience in a facilities, security or maintenance environment.
- Basic understanding of health and safety.
- Display the highest standard of personal presentation.
- First Aid and/or Fire Warden Training.
- 25 DAYS OF HOLIDAY
- MARKET-LEADING PENSION
- GROUP LIFE ASSURANCE
- GROUP INCOME PROTECTION
- SEASON TICKET LOANS
- PRIVATE MEDICAL INSURANCE
- SUBSIDISED STAFF DINING ROOM
- CHARITABLE DONATIONS/ GIVE AS YOU EARN
- EYE CARE
- FLEXIBLE BENEFITS
- ADDITIONAL ANNUAL LEAVE
- COMPUTER PRODUCTS
- CHARITY DAYS
- CRITICAL ILLNESS AND CRITICAL ILLNESS SPOUSE/PARTNER
- CYCLE TO WORK
- DENTAL INSURANCE
- PERSONAL ACCIDENT INSURANCE
- TRAVEL INSURANCE
- VEHICLE BREAKDOWN COVER
- ELDERCARE
- WORKPLACE NURSERY SCHEME
- ELECTRIC VEHICLE SCHEME
If you have a disability, health condition or are neuro-diverse and may benefit from some adjustments and support during the recruitment experience, then just ask – we don’t want our hiring process to be a barrier for you.
Finally, please note that no candidate will meet every single desired requirement. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to hear more about you!
Facilities Management employer: C. Hoare & Co.
Contact Detail:
C. Hoare & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Management
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management field, especially those connected to C. Hoare & Co. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show up in person if you can! Visiting the branch and introducing yourself can make a lasting impression. Just remember to be professional and friendly – you want them to see you as part of the team already!
✨Tip Number 3
Prepare for the interview by knowing the bank's culture and values inside out. They love professionalism and attention to detail, so be ready to showcase how you embody these traits in your work.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at C. Hoare & Co.
We think you need these skills to ace Facilities Management
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and authenticity can make a big difference.
Tailor Your Application: Make sure to customise your application for the Facilities Management role. Highlight your relevant experience and skills that align with our values of professionalism and attention to detail. This shows us you’re genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can explore more about what makes us special while you’re there!
How to prepare for a job interview at C. Hoare & Co.
✨Know the Bank's Values
Before your interview, take some time to understand C. Hoare & Co.'s values and mission. They pride themselves on professionalism, attention to detail, and long-term relationships. Show how your personal values align with theirs, and be ready to discuss examples from your past experiences that reflect these qualities.
✨Demonstrate Your Organisational Skills
As a Facilities Management candidate, being organised is key. Prepare to share specific instances where you successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your ability to prioritise effectively in a busy environment.
✨Showcase Your Communication Skills
Since this role involves being the visible face of the branch, strong communication skills are essential. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask the interviewers about their expectations for communication within the team.
✨Prepare for Health & Safety Questions
Given the importance of health and safety in this role, brush up on relevant regulations and best practices. Be ready to discuss your understanding of health and safety compliance and any previous experience you have in maintaining safe environments. This will demonstrate your commitment to creating a secure atmosphere for both staff and visitors.
