At a Glance
- Tasks: Ensure a welcoming and secure environment at our Lowndes Street branch.
- Company: Join C. Hoare & Co., a prestigious private bank in central London.
- Benefits: Enjoy 25 days of holiday, market-leading pension, and private medical insurance.
- Other info: Opportunities for personal development and a supportive recruitment process.
- Why this job: Be the face of the bank and contribute to a high-standard customer experience.
- Qualifications: Strong communication skills and experience in customer-focused environments required.
The predicted salary is between 30000 - 40000 £ per year.
ABOUT C. HOARE & CO. BANK: We are a long‑established private bank based in the heart of central London, known for our personal approach, discretion, and long‑term relationships with our clients. Our purpose is to look after our clients, colleagues, and the bank itself with care and integrity, taking a long‑term view in everything we do. We value professionalism, attention to detail, and excellence in everything we do.
JOB OVERVIEW: As a member of the Facilities Team, you will play a pivotal role in creating a welcoming and secure atmosphere for all visitors and colleagues at our Lowndes Street branch. Your responsibilities will centre around the daily operations, ensuring the branch is maintained to the highest standards and continuously seeking opportunities for improvement.
RESPONSIBILITIES:
- Responsible for the provision of a safe, compliant and effective working environment ensuring the day‑to‑day smooth operation of all Lowndes Street facilities.
- Ensure that all necessary equipment and supplies are readily available, and that the officer remains clean, inviting, and prepared for the day's requirements.
- Serve as the visible face of the branch, taking ownership of its presentation and operational excellence.
- Provide general assistance to the staff at the Bank and support the Facilities Management Team as required.
- Coordinate outsourced contractors as directed by and in liaison with the wider Facilities Management team.
- Support both the Facilities Manager and Security Manager, contributing to the delivery of a consistently safe and secure environment for everyone using the branch.
- Undertake the role of the Doorman during designated periods throughout the day, providing a welcoming and secure presence.
- Provide security, safety and emergency presence and control.
- Ensure general building and health and safety compliance across all facilities.
- Maintain good Health & Safety records, utilising the banks H & S systems ensuring all tasks are carried out within their scheduled timeframe and evidenced as appropriate.
- Ensure that all facilities are provided and maintained with agreed SLA’s, KPI’s, bank policy, external quality accreditations and evidence accordingly.
- Pro‑actively signal and report issues with service and/or building defects to ensure the bank facilities continue to meet high standards.
- Support the Head of Facilities with managing tenants and being an onsite presence for any queries.
- Ensure that the Banks culture and heritage is always reflected in the infrastructure and experience of those who visit the Bank.
- Work closely with the Bank’s Cashiers team to ensure the customer experience is always to the standard required.
EXPERIENCE AND QUALIFICATIONS:
- Highly proficient in spoken and written English and be a strong communicator.
- Highly organised and able to prioritise effectively.
- Comfortable working independently, collaboratively and/or as part of a team.
- A passion to learn and develop, ensuring you remain up to date with the relevant industry and skills.
- Strong knowledge of MS Office (Excel, PowerPoint, Teams).
- Experience in a high‑end, customer‑focused, corporate environment.
- Experience in a facilities, security or maintenance environment.
- Basic understanding of health and safety.
- Display the highest standard of personal presentation.
- First Aid and/or Fire Warden Training.
BENEFITS:
- 25 DAYS OF HOLIDAY (Work Level 1.2 - Intermediate Support)
- MARKET-LEADING PENSION
- GROUP LIFE ASSURANCE
- GROUP INCOME PROTECTION
- SEASON TICKET LOANS
- PRIVATE MEDICAL INSURANCE
- SUBSIDISED STAFF DINING ROOM
- CHARITABLE DONATIONS/ GIVE AS YOU EARN
- EYE CARE
- FLEXIBLE BENEFITS
- ADDITIONAL ANNUAL LEAVE
- COMPUTER PRODUCTS
- CHARITY DAYS
- CRITICAL ILLNESS AND CRITICAL ILLNESS SPOUSE/PARTNER
- CYCLE TO WORK
- DENTAL INSURANCE
- PERSONAL ACCIDENT INSURANCE
- TRAVEL INSURANCE
- VEHICLE BREAKDOWN COVER
- ELDERCARE WORKPLACE NURSERY SCHEME
- ELECTRIC VEHICLE SCHEME
Supporting Your Recruitment Experience: If you have a disability, health condition or are neuro‑diverse and may benefit from some adjustments and support during the recruitment experience, then just ask – we don’t want our hiring process to be a barrier for you. Finally, please note that no candidate will meet every single desired requirement. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to hear more about you!
Building Facilities Assistant - Permanent employer: C. Hoare & Co.
C. Hoare & Co. Bank is an exceptional employer, offering a supportive and professional work environment in the heart of central London. With a strong emphasis on employee well-being, the bank provides a comprehensive benefits package, including generous holiday allowance, private medical insurance, and opportunities for personal development. The culture prioritises integrity and excellence, ensuring that every team member feels valued and empowered to contribute to the bank's long-standing reputation for quality service.
StudySmarter Expert Advice🤫
We think this is how you could land Building Facilities Assistant - Permanent
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like C. Hoare & Co.. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Building Facilities Assistant - Permanent
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to C. Hoare & Co..
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on C. Hoare & Co.'s website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at C. Hoare & Co.
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with C. Hoare & Co..
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at C. Hoare & Co. will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former C. Hoare & Co. employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
