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- Tasks: Support families through the funeral process and manage essential paperwork.
- Company: Family-owned business with a proud history of community service.
- Benefits: Competitive salary, discretionary bonus, uniform, and optional pension scheme.
- Why this job: Make a meaningful impact while helping families during difficult times.
- Qualifications: Compassionate nature, strong customer service skills, and administrative experience.
- Other info: Full training provided; flexible working hours and driving licence required.
The predicted salary is between 26500 - 29000 £ per year.
Location: Soham, CB7 5BN
Salary: £26,500K - £29K per annum, DOE
Contract: Full Time, Permanent
Hours: Mon - Fri, 9.00am - 5.00pm, with a degree of flexibility required
What we offer:
- Staff discretionary bonus scheme
- Death in service benefit
- Uniform provided
- Optional Company Pension scheme
Are you forward thinking, ambitious and organised? We are seeking to recruit a Funeral Administrator to work with us to maintain standards and take our company forward.
Funeral Administrator - The Role:
We are looking for an experienced Administrator who excels in a Customer Service environment to come and join our friendly team at CE Fuller & Co in Soham. You will:
- Support clients through the funeral arranging process
- Advise clients of the range of options and funeral types available
- Liaise with all stakeholders to deliver the funeral in line with client instruction
- Process funeral paperwork
- Maintain company funeral records
Although this is predominantly an office-based role, the candidate will need to be comfortable accompanying families into the Chapel of Rest.
Funeral Administrator - What we need from you:
- Compassionate nature with strong demonstrable customer service and communications skills
- Excellent interpersonal skills
- Keen attention to detail
- The ability to deliver high levels of customer service
- Previous proven administrative experience
- Knowledge of Microsoft Office (Word, Publisher, Outlook etc)
- A high standard of written English
- A flexible approach to working hours
- The ability to multi-task
- Good time management to achieve daily tasks on schedule
Previous experience within the Funeral profession is desirable, however we will offer full training to the right candidate.
Please Note: It may sometimes be necessary to work at other offices and therefore a full driving licence and access to your own vehicle is required.
A bit about us: We are a family-owned business with a long and proud history of service to the community by providing a professional funeral service and supporting local charities and causes.
If you feel you have the skills to be successful within this role, apply now!
No agencies please.
Funeral Administrator in Ely employer: C.E. Fuller & Co
Contact Detail:
C.E. Fuller & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Administrator in Ely
✨Tip Number 1
Network like a pro! Reach out to people in the funeral industry or related fields. Attend local events or join online groups to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions. Think about how your skills match the role of a Funeral Administrator. Show off your customer service experience and compassion – it’s key in this line of work!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Funeral Administrator in Ely
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any administrative roles you've had, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role. Share any relevant experiences that showcase your compassion and attention to detail, which are super important for a Funeral Administrator.
Showcase Your Communication Skills: Since strong communication is vital for this position, ensure your written application is clear and well-structured. This will give us a taste of how you communicate with clients and stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at C.E. Fuller & Co
✨Understand the Role
Before your interview, make sure you thoroughly understand what a Funeral Administrator does. Familiarise yourself with the responsibilities listed in the job description, such as supporting clients and processing paperwork. This will help you articulate how your skills align with their needs.
✨Show Compassion and Empathy
Given the sensitive nature of the role, it's crucial to demonstrate your compassionate side during the interview. Share examples from your past experiences where you've provided excellent customer service, especially in challenging situations. This will show that you can handle the emotional aspects of the job.
✨Highlight Your Organisational Skills
As a Funeral Administrator, you'll need to juggle multiple tasks. Be prepared to discuss how you manage your time and stay organised. You could mention specific tools or methods you use to keep track of your responsibilities, which will reassure them of your ability to multi-task effectively.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company culture, training opportunities, or how they support their staff. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
