Head of Administration / Operations in London

C&C Search is recruiting a Head of Administration / Operations for a respected, purpose-led organisation. This is a senior leadership role with influence across the business. The role requires experience in a Not-For-Profit or purpose-led organisation, with responsibilities covering people management and operations. The position offers strong leadership, hybrid working, and an opportunity to shape and lead core operations at a strategic level.

What you will do:

• Lead, mentor and develop the operations and administration team, setting clear priorities, objectives and ways of working.
• Oversee the smooth and effective running of all core operational, administrative and office functions.
• Act as a senior escalation point for complex or sensitive operational and administrative matters.
• Serve as the primary internal lead for outsourced HR, Finance and IT providers, ensuring strong governance, service quality and effective controls.
• Manage financial planning, budgeting, forecasting and performance monitoring, working closely with finance partners.
• Oversee workplace management, health and safety, business continuity planning and operational risk management.
• Drive continuous improvement across systems, processes and ways of working to increase efficiency and resilience.
• Support senior leaders to operate effectively by ensuring high-quality executive and organisational support.

What background and experience is required:

• Proven experience in a similar role is essential, ideally within a not-for-profit, consultancy or purpose-led business.
• Strong financial and commercial acumen, with experience working with a FD or Management accountant to manage budgets, forecasts and financial performance.
• Confident people manager with experience leading and developing small teams.
• Experience working with outsourced HR, Finance and IT partners.
• High levels of discretion, professionalism and emotional intelligence.
• Excellent organisational judgement and stakeholder management skills.
• Advanced MS Office skills, including Excel, Word and PowerPoint.
• A calm, proactive and solutions-focused approach in a fast-paced environment.

About the organisation:

This is a well-established, not-for-profit organisation that works closely with senior stakeholders to influence outcomes and deliver long-term impact. The organisation is values-driven, inclusive and purpose-led, with a collaborative and professional culture where employees are trusted, supported and empowered, with a strong emphasis on wellbeing, flexibility and high-quality work.

What we offer:

• Position: Head of Administration / Operations – reporting directly to the Chief Executive, with responsibility for leading the operations and administration function and managing a small operations team.
• Salary: £80,000 – £90,000.
• Hybrid set up: 2 - 3 days in the London office.
• Benefits: Competitive benefits package, inclusive and healthy work-life balance, flexible hybrid working, supportive leadership team, strong organisational values, and a collaborative culture.

How to apply:

Please apply online asap if your experience aligns and sounds like you.

Diversity and inclusion: At C&C Search, diversity, equity and inclusion are at the core of who we are and how we operate. Our commitment to these values is unwavering – across all our work in recruitment, and in our training and development programmes. C&C Search fosters a culture of inclusion and belonging and is committed to creating a fairer society by partnering with clients who are also committed to inviting diverse perspectives. We work with companies that reflect our communities, where people can bring their authentic selves to work.