Junior Personal Assistant - Private Family Office

Location: Central London

Working pattern: Five days per week in the office

Hours: Monday–Friday, standard office hours, with occasional out-of-hours contact

Reporting to: Lead Personal Assistant

Contract: Permanent, full-time

Please note: this is a fully office-based position. The requirement to work in the Central London office five days per week is non-negotiable, and there is no hybrid or remote-working option.

The Opportunity

An exceptional opportunity has arisen for a bright, highly organised and service-focused Junior Personal Assistant to join a prestigious and well-established private family office in Central London.

Supporting three members of a private family and working closely with an experienced Lead PA, you will assist with a broad range of personal administration, international travel, property coordination, lifestyle management and concierge requests.

This is a hands-on, high-trust position within a close-knit and collaborative family office team. It would suit someone at the beginning of their PA career who has already gained experience in an administrative, hospitality, luxury service, concierge or customer-facing role and is now looking to develop within the private office or UHNW support environment.

Previous family office experience is advantageous but not essential. Far more important will be your judgement, discretion, attention to detail, willingness to learn and genuine commitment to providing an outstanding level of personal service.

Key ResponsibilitiesPersonal and Administrative Support

• Assist with correspondence, diary-related administration and general personal tasks on behalf of the principals
• Support the Lead PA with the day-to-day coordination of requirements across three family members
• Maintain accurate records, reminders, contact details and supporting documentation
• Track requests carefully and ensure actions are completed promptly and to a consistently high standard
• Handle private, confidential and sensitive information with complete discretion
• Anticipate upcoming requirements and provide proactive support wherever possible

Lifestyle and Concierge Support

• Coordinate restaurant reservations, event tickets, appointments, gifting and other lifestyle arrangements
• Research suitable venues, experiences, services and suppliers according to the principals’ individual preferences
• Liaise with restaurants, hotels, private clubs, venues and luxury service providers
• Source thoughtful solutions for personal requests, often within short timeframes
• Build positive relationships with trusted suppliers and ensure a seamless standard of service
• Follow up thoroughly, confirming every detail and resolving any issues before they reach the principals

Travel Coordination

• Arrange complex domestic and international travel, including commercial flights, private aviation, hotels, ground transportation and transfers
• Prepare clear and detailed travel itineraries, supporting documents and schedules
• Check travel requirements and ensure all bookings, timings and preferences are accurate
• Support passport and visa applications, renewals and associated documentation
• Monitor itineraries and respond calmly to delays, cancellations or last-minute changes
• Troubleshoot travel issues in real time, including occasional contact outside standard office hours
• Maintain an up-to-date understanding of the principals’ travel preferences and requirements

Property Coordination

• Support the smooth running of multiple private properties
• Coordinate maintenance appointments, inspections, deliveries and supplier visits
• Liaise with contractors, household employees, housekeeping teams and facilities providers
• Assist with property-related projects and ensure schedules and actions remain on track
• Maintain accurate property information, supplier records and outstanding-action lists
• Help ensure each residence is prepared and operating to the required standard

Family Office Team Support

• Work closely with PAs, finance colleagues, property professionals, household teams and external advisers
• Keep the Lead PA appropriately informed and elevate issues when necessary
• Provide reliable cover and assistance during busy periods, holidays or absences
• Communicate clearly across the wider family office to ensure requests are coordinated effectively
• Take direction positively while becoming increasingly confident and self-sufficient
• Contribute to a supportive, professional and team-focused working environment

About You

You will be naturally organised, discreet and eager to learn. You will enjoy being helpful, take pride in getting the smallest details right and understand that excellent private support depends upon reliability, responsiveness and sound judgement.

You are likely to have some previous experience in one or more of the following:

• Personal assistant or junior PA support
• Team assistant, administrative assistant or office support
• Luxury hospitality, private members’ clubs or five-star hotels
• Concierge, travel, aviation or lifestyle management
• High-end customer service or client-facing environments
• Private household, UHNW or family office support

Direct private family office experience is welcomed, but it is not essential for a candidate with the right attitude, professionalism and transferable skills.

Essential Skills and Experience

• Previous experience in an administrative, PA, hospitality, concierge or customer-facing support role
• Outstanding organisation and close attention to detail
• Strong written and verbal communication skills
• A highly professional, polished and service-orientated approach
• Complete discretion, integrity and respect for confidentiality
• The ability to prioritise several requests and follow each one through to completion
• A calm and practical approach when plans change unexpectedly
• Confidence liaising with suppliers, venues and service providers
• Competence using Microsoft Office, including Outlook, Word and Excel
• Confidence learning travel, booking and family office systems
• A collaborative approach and willingness to support colleagues
• Flexibility to respond to genuinely urgent matters outside standard hours when required
• Commitment to working from the Central London office five days per week

Desirable Experience

• Exposure to international travel bookings or detailed itinerary preparation
• Experience coordinating restaurants, events, gifting or concierge requests
• Involvement in property, facilities or household administration
• Experience within a family office, private household or UHNW environment
• Familiarity with private aviation, visas or complex travel arrangements
• A genuine interest in developing a long-term career within private service or family office support

What Will Make You Successful

The successful candidate will be:

• Proactive: You notice what needs to be done and take appropriate action
• Meticulous: You check names, dates, timings, addresses and arrangements carefully
• Discreet: You understand the importance of privacy and professional boundaries
• Resourceful: You enjoy researching options and finding practical solutions
• Calm: You remain composed when priorities change or urgent requests arise
• Service-led: You genuinely enjoy making life easier for other people
• Collaborative: You communicate well and understand the importance of working as one team
• Receptive to feedback: You are keen to learn from an experienced Lead PA
• Reliable: You take ownership of commitments and can be trusted to deliver
• Career-minded: You are serious about building a long-term career in private or family office support

What Is Offered

• A competitive salary appropriate for a junior private PA position
• Excellent training and day-to-day guidance from an experienced Lead PA
• Exposure to travel, property, lifestyle and private office responsibilities
• A varied role within a professional and supportive family office team
• The opportunity to develop into a highly capable and trusted private PA
• A long-term career path within family office and private service support
• A prestigious Central London office environment

Important Working Arrangement

This position is based in the family office in Central London five days per week, Monday to Friday.

The five-day office requirement is an essential and non-negotiable part of the role. Candidates must therefore be able and willing to commute reliably into Central London every working day. Unfortunately, applications seeking hybrid, remote or reduced office attendance cannot be considered.

Occasional out-of-hours availability will also be required when urgent travel changes or time-sensitive personal matters arise. This is not intended to be constant, but candidates should be comfortable providing reasonable flexibility when genuinely needed.