At a Glance
- Tasks: Create exceptional experiences for clients and guests in a premium workspace.
- Company: Join a rapidly growing premium workspace business with a focus on community.
- Benefits: Competitive salary, opportunities for progression, and a supportive team environment.
- Other info: Diversity and inclusion are at the heart of our culture.
- Why this job: Take ownership of your own site and make a real impact in a dynamic setting.
- Qualifications: 2-5 years in hospitality or high-end guest services preferred.
The predicted salary is between 32500 - 40000 £ per year.
We’re partnering with a rapidly growing premium workspace and office experience business to hire five Building Experience Managers across their Central London locations. This is a fantastic opportunity for someone from a premium hospitality, private members’ club, luxury hotel, high-end Front of House or flexible workspace background who wants to broaden their experience and take real ownership of a building. You’ll be the face of your building, responsible for creating an exceptional experience for clients and guests while ensuring the space runs seamlessly day to day.
What you’ll be doing:
- Acting as the main point of contact for clients and building strong, lasting relationships
- Delivering a warm, polished and highly personalised service
- Managing the daily opening and set-up of the workspace
- Meeting and greeting clients and guests
- Managing meeting rooms, visitors, post, parcels and refreshments
- Ensuring the building is always beautifully presented and guest-ready
- Coordinating with cleaning, maintenance and facilities teams
- Taking ownership of day-to-day building issues and ensuring they’re resolved quickly
- Organising events and creating a strong sense of community within the building
- Supporting health & safety procedures, including fire drills, with full training provided
- Gathering client feedback and identifying ways to continually improve the experience
Who we’re looking for:
Ideally, you’ll have 2–5 years’ experience within an environment such as:
- Boutique or luxury hotels
- Private members’ clubs
- Premium flexible workspaces
- High-end Front of House / Guest Services
- Serviced offices or coworking spaces
- Hospitality-led office or building management
You’ll be warm, polished, confident and naturally engaging, with an excellent eye for detail and genuine passion for delivering brilliant service. As this is a relatively standalone role within each building, you’ll need to be proactive, mature-minded and comfortable taking ownership, rather than waiting to be told what needs to be done.
Why apply?
This is a business experiencing significant growth, creating genuine opportunities for progression and development. You’ll have the chance to take ownership of your own site while still having the support of an established wider team.
At C&C Search, diversity, equity and inclusion are at the core of who we are and how we operate. Our commitment to these values is unwavering - across all our work in recruitment, and in our training and development programmes. C&C Search fosters a culture of inclusion and belonging and has a deep commitment to being a part of creating a fairer society through partnering with clients who are also committed to a seat at the table for everybody. We work with companies that are committed to reflecting our communities, where people can bring their authentic selves to work. We know that having varied perspectives helps generate better ideas, better businesses and better societies. There is much to be done, but together we can achieve equality for all.
Building Experience Manager in City of London employer: C & C search
C&C Search offers an exceptional opportunity for a Temporary Receptionist at a prestigious investment firm in Central London, where professionalism and teamwork are at the forefront of the work culture. Employees benefit from a collaborative environment that values attention to detail and outstanding service, alongside opportunities for personal growth within a high-performing team. This role not only allows you to be the welcoming face of the business but also provides a chance to thrive in a dynamic corporate setting that prioritises diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Building Experience Manager in City of London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like C & C search. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to C & C search
Don't be shy about reaching out to C & C search directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Building Experience Manager in City of London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about C & C search and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at C & C search
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
