Byway is seeking a Support Executive in Greater London to be the first point of contact for customer inquiries by phone. You will triage requests, qualify high‑intent leads for Trip Design, and handle low‑complexity support tasks with accurate context for escalation when needed.
Responsibilities include callbacks, note‑taking, and ensuring timely, precise information across teams. A remote‑first role with monthly London office days awaits a proactive service enthusiast.
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