Public Sector Account Manager

Overview

Bytes Software Services is a leading UK partner of Microsoft, with a history dating back to 1982. Bytes employs over 800 people across 6 locations in the UK and Ireland. Our turnover in Financial Year 2024 was in excess of £2bn. We work with SMEs, corporates and public sector organisations to modernise and digitally transform their IT infrastructures.

We invest in our employees through ongoing support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally, as shown by our long-standing employees who have developed existing and new skills to move into senior positions, creating space for new team members.

Purpose of Job

We are in search of a driven and client-focused individual to drive effective, strategic, and cost-efficient sourcing, adoption, and ongoing management of Software, Security, and Cloud Services for new Local Government customers. This is a new business development role focused on identifying, onboarding, and nurturing relationships with Local Government organisations within a defined geographical region. The successful candidate will be responsible for building a portfolio of engaged customers, understanding their digital transformation goals, and aligning Bytes’ broad technology proposition to meet their evolving needs. This role plays a critical part in expanding Bytes’ footprint in the public sector by delivering value-led solutions and fostering long-term partnerships.

Key Responsibilities

• Drive best-practice sales to create high-value engagements with Local Government customers
• Clearly communicate the full Bytes proposition and its value to new and existing clients
• Build and grow a portfolio of Local Government accounts, achieving long-term GP targets
• Own and manage the sales pipeline, from lead generation to close
• Align solutions to customer needs and support their evaluation process
• Regularly meet with clients on-site to strengthen relationships and uncover opportunities
• Consistently achieve and exceed sales and profitability targets
• Promote and follow up on marketing campaigns, driving attendance to Bytes-hosted events
• Represent Bytes at seminars and webinars as a client-facing host
• Efficient use of CRM to manage opportunities and customer engagements
• Complete all relevant Vendor Accreditation Exams

Key Requirements

• 2-4+ Years Experience for an IT Value Added Reseller, Solution Provider or Vendor
• Strong knowledge of the Local Government technology landscape, including key challenges such as digital inequality, ESG compliance, budget constraints, and citizen service delivery.
• Understanding of Public Sector procurement frameworks relevant to Local Government, such as Crown Commercial Services and Kent Commercial Services, with experience navigating pre-negotiated pricing and standardised terms.
• Proven experience presenting to external stakeholders, including senior decision-makers within councils and local authorities, with the ability to communicate complex solutions clearly and persuasively.
• Track record of delivering excellent customer service, with a focus on building long-term, trust-based relationships that support digital transformation and smarter working.
• Good understanding of IT and business challenges specific to Local Government, including hybrid infrastructure, cloud adoption, cyber security, and software optimisation.
• Demonstrated ability to meet and exceed performance targets, particularly in new business acquisition, pipeline development, and revenue growth within a defined geographical region.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Information Technology

Industries

• IT Services and IT Consulting

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