Senior Account Manager AM1A in London

Established in 1982, Bytes has grown rapidly and now employs over 450 people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SMEs, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through ongoing support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey.

We are in search of a dynamic and results-oriented individual to assume the position of Senior Account Manager within our London team. This role requires a seasoned professional with a robust background in IT-Channel Sales, including a proven track record in client onboarding and enhancing sales volumes for existing clientele. The ideal candidate will demonstrate proficiency in managing enterprise-grade multinational clients and possess a keen understanding of the private sector landscape.

Based in the Greater London area or within commuting distance, the successful candidate will spearhead the identification and pursuit of new business opportunities. Essential attributes include industry-specific sales experience, exceptional communication and interpersonal skills, and a relentless drive for success. The role demands adaptability and a rapid learning curve, reflecting the dynamic nature of our industry.

If you thrive in a fast-paced environment, excel at building and nurturing client relationships, and have a passion for driving business growth, we invite you to join our team and contribute to our continued success.

• Prospecting and Lead Generation
• Conduct in-depth market research to identify potential clients, staying abreast of industry trends and developments.
• Leverage extensive networks and contacts to effectively communicate Bytes' value proposition and differentiate offerings.
• Drive lead generation efforts through a variety of channels, including cold calling, email campaigns, networking events, and strategic use of social media platforms like LinkedIn.
• Collaborate closely with marketing teams to optimize inbound lead generation strategies and capitalize on marketing-generated opportunities.
• Client Engagement
• Cultivate and maintain strong, trust-based relationships with prospective clients, demonstrating deep understanding and empathy for their business challenges.
• Conduct thorough client needs assessments to uncover pain points and IT requirements, positioning Bytes as a strategic partner in addressing these needs.
• Manage the entire sales cycle from initial discovery through to successful deal closure, ensuring a seamless and positive client experience.
• Deliver compelling presentations and demonstrations of IT products and services, showcasing their relevance and value in addressing client-specific challenges.
• Solution Selling
• Develop tailored IT solutions aligned with client objectives, leveraging deep industry knowledge and technical expertise.
• Collaborate closely with technical teams to craft comprehensive and innovative proposals that effectively address client requirements and preferences.
• Clearly articulate the unique value proposition of Bytes' IT solutions, demonstrating their tangible benefits and competitive advantages.
• Sales Negotiation and Closing
• Lead negotiations with clients, adeptly addressing concerns and objections to drive favorable outcomes and secure deals.
• Work closely with legal teams to finalize contracts and agreements, ensuring compliance with regulatory requirements and safeguarding organizational interests.
• Consistently meet and exceed monthly and quarterly sales targets, demonstrating a strong focus on results and revenue growth.
• Maintain a well-organized and updated sales pipeline, accurately tracking opportunities from initial contact through to final resolution.
• Provide regular, detailed reports on sales activities and forecasts, offering insights into pipeline health and revenue projections.
• Utilize advanced CRM tools and analytics to monitor client interactions, identify sales trends and optimize pipeline efficiency.
• Stay vigilant and informed about industry trends, competitor activities, and emerging technologies, leveraging this intelligence to refine sales strategies and stay ahead of the curve.
• Provide valuable feedback to the product development team based on client needs and market insights, contributing to the ongoing enhancement and innovation of Bytes' product offerings.

• 2+ Years Experience for an IT Value Added Reseller, Distributor, or Vendor.
• Degree Level Qualification – Preferred.
• London Based – 4 Days (Liverpool St).
• Proven Success in a Sales Role.
• Excellent communication and presentation skills.
• Ability to build and maintain strong client relationships.
• Results-oriented with a focus on achieving and exceeding sales targets.
• Self-motivated, proactive, and able to work independently.
• Familiarity with CRM software and sales analytics tools.

• Strengthen client relationships and improve satisfaction levels through proactive engagement and effective problem-solving.
• Identify and capitalize on upselling and cross-selling opportunities to existing clients, thereby increasing account revenue.
• Optimize the sales pipeline management process to increase efficiency and maximize conversion rates.
• Increase the number of new clients acquired and overall revenue generated within a specific timeframe.
• Stay abreast of industry trends, competitor activities and emerging technologies to inform strategic decision-making and maintain a competitive edge.