At a Glance
- Tasks: Be the friendly face of Bytes, welcoming visitors and managing the front desk.
- Company: Join a rapidly growing tech company with a vibrant culture and award-winning workplace.
- Benefits: Enjoy competitive pay, hybrid work options, and fantastic career development opportunities.
- Why this job: Make a great first impression and be part of an innovative team shaping the future.
- Qualifications: Previous front-of-house experience and strong communication skills are essential.
- Other info: Dynamic environment with a commitment to diversity, sustainability, and community support.
The predicted salary is between 24000 - 36000 Β£ per year.
Overview
Bytes Software Services is a UK partner with strong growth and a focus on modernising IT infrastructures for SMEβs, corporates and public sector organisations. The company employs 800+ people across six locations in the UK and Ireland.
We invest in our employees with ongoing support, training and career progression, offering opportunities to grow and move internally.
Your Future Starts Here
Why Bytes?
- Over 800 staff (plans to double in size over the next 5 years)
- Modern hybrid working environments with offices in Leatherhead, Reading, London, Manchester, Port Solent and Dublin
- Winners of an array of industry awards
- Sunday Times Top 100 Best Places to Work
- Excellent training and career prospects
- Great office facilities with gym, canteen, open plan space, smart casual dress code, regular incentives and company events
- Supporters of 85+ charities with strong commitment to diversity and sustainability
Position
Role: Front of House Receptionist
Location: Bytes House (as applicable to the role)
Purpose of Job
The Front of House Receptionist serves as the first point of contact for visitors, clients and staff, providing a welcoming and professional reception experience. This role is responsible for managing the front desk, handling incoming calls, directing inquiries, and maintaining a tidy and organized reception area. The receptionist plays a key role in creating a positive impression of the organization and ensuring smooth day-to-day operations.
Key Responsibilities
- Meet and greet all visitors at Bytes House, ensure they are checked in and provided with relevant guidance.
- Responsible for entry passes and ID cards for staff and visitors.
- Manage Reception inbox, handling enquiries efficiently and promptly.
- Administration of Net2Access control to allow access to the building outside of office hours.
- Management of Vendor bookings via B Smart.
- Set-up and set-down of meeting rooms for Sales days and other meetings.
- Assistance with on-site events.
- Assist with Sales Intake days β liaise with Divisional Director for requirements on the day.
- Work closely with IT to ensure all equipment in meeting rooms is functional and ready for use.
- Daily checks of office cleaning; report issues to FM and log in Cleaners Comment Book.
- Management of on-site vending machines β monitor stock levels and liaise with suppliers for refills.
- Order buffet lunches and deliver to relevant meeting rooms.
- Coordinate monthly rewards and staff recognition (e.g., EOTM).
- Order weekly food supplies and other consumables as required.
- Maintain log of all Reception purchases and perform cost comparisons.
- Raise Purchase Orders for items purchased (e.g., Amazon, EOTM, flowers, stationery, contractors).
- Post duties: sort incoming mail and frank outgoing mail daily.
- Bind and laminate documents as required.
- Provide monthly water meter readings via Everflow portal.
- Testing of fire alarms; support organisation of Christmas decorations.
- Assist Head of Facilities and Facilities Co-ordinator with ad hoc tasks.
Qualifications / Years of Experience
- Experience in a similar front-of-house position.
- Strong communication and interpersonal skills.
- Excellent organisational abilities.
- Problem-solving mindset.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Administrative and Information Technology
- Industries: IT Services and IT Consulting
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Front Of House Receptionist employer: Bytes Software Services
Contact Detail:
Bytes Software Services Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Front Of House Receptionist
β¨Tip Number 1
First impressions matter, so when you walk into that interview, bring your A-game! Smile, make eye contact, and be genuinely friendly. Remember, you're not just showcasing your skills; you're also showing them how you'd fit into their team.
β¨Tip Number 2
Do your homework on Bytes Software Services before the interview. Know their values, recent achievements, and what makes them a great place to work. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
β¨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows you're engaged and thinking about how you can contribute. Ask about their training programmes or opportunities for career progression β itβs a great way to demonstrate your ambition!
β¨Tip Number 4
After the interview, donβt forget to follow up with a thank-you email. Itβs a simple gesture that can set you apart from other candidates. Plus, it gives you another chance to express your enthusiasm for the role and the company!
We think you need these skills to ace Front Of House Receptionist
Some tips for your application π«‘
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making a great first impression.
Tailor Your Application: Make sure to tailor your application specifically for the Front of House Receptionist role. Highlight your relevant experience and skills that match the job description. We love seeing how you connect your background to what we do at Bytes!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially in a role that involves managing inquiries and providing guidance.
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen on joining our team at Bytes!
How to prepare for a job interview at Bytes Software Services
β¨Know the Company Inside Out
Before your interview, take some time to research Bytes Software Services. Understand their mission, values, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the company.
β¨Practice Your Greeting
As a Front of House Receptionist, first impressions are crucial. Practice a warm and professional greeting. You might even want to role-play with a friend to get comfortable with meeting and greeting visitors, as this will be a key part of your role.
β¨Showcase Your Organisational Skills
Be prepared to discuss how you manage multiple tasks efficiently. Think of examples from your past experience where you successfully handled busy reception areas or managed conflicting priorities. This will demonstrate your ability to thrive in a fast-paced environment.
β¨Ask Insightful Questions
At the end of the interview, donβt forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the receptionist role. This shows that youβre not just interested in the job, but also in how you can grow within the company.