At a Glance
- Tasks: Support the sales team by managing customer queries and ensuring excellent service.
- Company: Bytes, a rapidly growing tech company with a vibrant culture.
- Benefits: Competitive salary, ongoing training, hybrid work, and career growth opportunities.
- Other info: Modern offices, great perks, and a commitment to diversity and sustainability.
- Why this job: Join a dynamic team and make a real impact on customer relationships.
- Qualifications: A-Levels in English and Maths; interest in IT and sales.
Respond quickly and confidently to customer queries, consistently hitting service level targets. Keep opportunities moving by managing quotes, orders and renewals with accuracy. Build strong working relationships with Account Managers, vendors and customers. Turn licensing requests into clear, commercial options that customers can act on. Maintain clean, reliable CRM data that supports forecasting and planning. Ensure contracts, approvals and processes are completed correctly and on time. Spot and help unlock incremental revenue opportunities through day-to-day customer contact.
Responsibilities
- Respond quickly and confidently to customer queries, consistently hitting service level targets
- Keep opportunities moving by managing quotes, orders and renewals with accuracy
- Build strong working relationships with Account Managers, vendors and customers
- Turn licensing requests into clear, commercial options that customers can act on
- Maintain clean, reliable CRM data that supports forecasting and planning
- Ensure contracts, approvals and processes are completed correctly and on time
- Spot and help unlock incremental revenue opportunities through day-to-day customer contact
Qualifications
- Proven experience delivering excellent customer service in a fast-paced environment
- Strong organisation and attention to detail across multiple tasks and deadlines
- Clear, confident communication with both customers and internal teams
- Ability to take ownership and work independently while collaborating across functions
- Commercial awareness and an interest in how deals are structured and won
- Solid Microsoft Office skills and comfort working with CRM systems
About Bytes
Bytes is a fast-moving, solutions-led technology business where people are trusted to get on with the job and make an impact. You'll work closely with experienced sales professionals, learn how complex IT deals come together and see the outcome of your work in real time. This role offers genuine exposure to customers, vendors and commercial decision‑making that many support roles don't. You're not just processing admin, you're contributing to revenue, customer experience and growth. And with strong performance, there's a clear opportunity for this role to move into a permanent position.
Sales Support Coordinator in Leatherhead employer: Bytes Software Services Limited
Bytes Software Services Limited is an exceptional employer located in Leatherhead, offering a dynamic work environment where customer service excellence is at the forefront. With a strong emphasis on employee growth and development, team members are encouraged to build meaningful relationships while contributing to revenue growth, making every day rewarding. The supportive culture fosters collaboration and innovation, ensuring that high performers have the opportunity to secure permanent roles and advance their careers.
Contact Details:
Bytes Software Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Coordinator in Leatherhead
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how you can fit in and contribute to their success, especially in customer service and sales support.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Sales Support Coordinator. Highlight your experience in managing customer relationships and handling queries efficiently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
How to prepare for a job interview at Bytes Software Services Limited
✨Know Your Stuff
Before the interview, make sure you understand the basics of Microsoft licensing programmes and the specific software solutions relevant to the role. Brush up on your knowledge of customer relationship management systems like Dynamics, as this will show you're prepared and serious about the position.
✨Showcase Your Customer Service Skills
Be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved issues or built strong relationships with clients. This will demonstrate your ability to meet SLAs and ensure customer satisfaction.
✨Collaborative Spirit
Since the role involves working closely with Account Managers and Vendor Alliances teams, highlight your teamwork skills. Prepare to discuss how you've successfully collaborated with others in previous roles to achieve common goals or solve problems.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or specific challenges the sales team faces. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
