Client Executive in Reading

Posted Tuesday 18 November 2025 at 01:00

Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across seven locations in the UK and Ireland, with a turnover surpassing £2 billion.

At Bytes, we nurture talented individuals to achieve remarkable outcomes and are dedicated to supporting our employees through continuous training, guidance, and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing.

Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London and Manchester

25 days holiday per annum plus bank holidays and Christmas period

Excellent learning and development opportunities

Open plan office with collaborative working spaces, on-site gym, outdoor tiki bar, coffee bar, and lunch area

Company wellbeing and social events

Sports and social clubs

Incentive trips

Employee Assistance Programme

Discounted private healthcare

EV scheme and Ride to Work scheme

Winners of an array of industry awards

Great Place to Work Certified

Sunday Times Top 100 Best Places to Work

Supporters of 85+ charities with strong commitment to diversity and sustainability

POSITION DETAILSPosition TitleClient Executive

Purpose of JobTo work alongside a Client Director as an account team, developing and growing strategic Bytes accounts. Jointly responsible for identification through to close of solutions and opportunities whilst delivering exceptional customer service and customer satisfaction. The Client Sales Executive will work collaboratively with the Client Director and Solutions Team to generate additional business opportunities through strong customer and vendor relationships.

Key Responsibilities

Sales Skills: Execution of the sales process including prospecting within clients and lead generation through to negotiation and closing deals alongside the Client Director. Utilisation of persuasion techniques and the ability to articulate the benefits of the Bytes portfolio effectively are also important.

Account Development. Working with the Client Director to gain an understanding of the customer\’s strategic direction and the creation of account plans/RAG matrix\’s/client project tracking/vendor account mapping.

Technical Proficiency: A good understanding of the products and solutions Bytes offer is crucial. This includes knowing the features, functionalities, and technical as well as commercial nuances. Matching these to the client\’s need and future projects.

Client Growth: Demonstrable growth of technology spread and spend, pipeline, GP and opportunities in the client base.

Relationship Building: Building, expanding and maintaining strong relationships with clients is key. This involves understanding their needs, providing excellent customer service, and following up regularly.

Organisational Skills: Managing multiple clients and sales processes requires strong organisational skills. Keeping track of meetings, follow-ups, CRM and sales targets is vital.

Passion for Learning: The tech industry evolves rapidly, so a passion for continuous learning and staying updated with the latest trends and technologies and accreditation is important

Understanding of Microsoft funding programmes and ensuring that they are aligned to customers to increase value and maximise profit.

Management of new solution demonstrations, supported by SME community and Client Director where necessary.

Account Cadence: Working in conjunction with the Client Director to ensure regular contact and that key information is shared with Client sponsors to continuously demonstrate Bytes value.

Commercial skills: Commercial acumen, negotiation skills, opportunity expansion and maximisation with services, training, support etc where available.

Wider Team NetworkInternal

Sales, Solutions Team, Pre Sales, IT Value Management Team, Managed Vendor Services (Renewals), Consultancy, Purchasing, MS Operations & Service Operations

External

Working directly with our mainstream Distributors & Partners and Key Vendors where we purchase directly

Qualifications, Experience & SkillsEducational Qualifications

Batchelor\’s Degree in a relevant subject

DESIRABLE

Other Requirements

Good understanding of IT (specifically software) and Business IT challenges.

DESIRABLE

Interest in furthering Sales career by gaining supported experience dealing with customers.

ESSENTIAL

A proven track record of excellent customer service within and IT Sales Support Role.

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