At a Glance
- Tasks: Provide top-notch support for proxy integration and troubleshoot issues.
- Company: Byteful, a fast-growing proxy infrastructure company in Manchester.
- Benefits: Ownership in your role, growth opportunities, and a dynamic startup environment.
- Other info: Exciting chance to shape our first-line support function.
- Why this job: Join a vibrant team and make a real difference in customer success.
- Qualifications: 1-3 years in technical support, basic Python, REST, SQL skills required.
The predicted salary is between 40000 - 50000 £ per year.
Byteful, a fast-growing proxy infrastructure company, is hiring an in-person Support Engineer in Manchester.
You will handle chat, email, and tickets for proxy integration, troubleshoot connectivity and billing issues, and help shape our first-line support function.
We seek 1–3 years in technical support or customer success, with basic Python, REST, and SQL skills, plus comfort with support platforms like Zendesk.
This role offers ownership and growth in a startup environment.
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Lead Software Engineer – Support & API Automation in Manchester employer: Byteful.com
Byteful is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of Manchester. With a focus on employee growth, we offer opportunities for ownership and innovation within a fast-paced startup environment, ensuring that every team member can make a meaningful impact while developing their skills in technical support and automation.
