Technical Program Manager - Cabling

ByteDance Networking brings together innovative ideas and technologies from network architecture, software‑defined networking (SDN), network virtualization, switch software and hardware co‑design, and high‑speed networking, to create hyperscale data‑center networking solutions that power several of the most popular apps of the world such as Douyin and TikTok which serve hundreds of millions of users around the globe. ByteDance Networking is responsible for designing, building, and operating the global, intelligent network infrastructure to meet the requirements of high availability, scalability, and high‑performance. By joining this team, you will gain marketable software development and/or network operation experience in data center networking at massive scale.

We are seeking a Technical Program Manager to join our network engineering team based in Mountain View, Seattle or Ashburn. You will drive the end‑to‑end delivery of the systems behind ByteDance and work with various team members to inspire creativity and bring joy to users around the globe.

Responsibilities:

• Serve as the regional subject matter expert for data center and PoP cable infrastructure, ensuring quality and consistency of installations through design review, technical oversight, and vendor performance management.
• Manage network BPOs and cabling vendors to successfully deliver network capacity, while developing regionalized vendor‑partner strategies that account for regulatory, logistical, and market‑specific challenges in Europe.
• Maintain strong cross‑functional relationships with Supply Chain, Commercial, Design, and Fit‑Out teams, and collaborate with DCOs and RDCOs to ensure infrastructure meets operational and network performance expectations.
• Define project scope, deliverables, and timelines in collaboration with internal stakeholders and vendor‑partners, and drive execution of new‑build and retrofit cable infrastructure projects from design through commissioning.
• Oversee vendor installation activities, ensuring compliance with ByteDance quality, safety, and regulatory standards, while monitoring, documenting, and tracking project milestones, and reporting on progress, risks, and lessons learned.
• Manage and maintain internal project repositories, including SoWs, BoMs, test results, design archives, and as‑builts, and support training, documentation, and knowledge transfer for Data Center Operations teams to enable sustainable long‑term operations.

Qualifications:

Minimum Qualifications:

• BA/BS degree or 3+ years of network project delivery or technical leadership background, enabling success in ByteDance's fast‑paced environment.
• Good understanding of cabling infrastructure, including switches, routers, ODF, bulk fiber, dark fiber, structured cabling, and optics.
• Experience with project management tools including Jira; understanding of Agile is desirable but not essential.
• Strong communication skills to handle communications across teams, management, and cross‑functional stakeholders at all levels, with a proven track record of shipping projects.
• Experience working in a dynamic, fast‑moving environment requiring self‑motivation, autonomy, and the ability to juggle multiple projects and tasks.
• Passionate about the Internet industry and willing to grow with the company by tackling emerging global issues and challenges; experience in multi‑time zone, multi‑culture environments is preferred.

Preferred Qualifications:

• Strong understanding of cabling infrastructure, including Cross‑Connects, Peering Circuits, and Structured Cabling.
• Strong understanding of the full lifecycle of cabling projects, project management, and risk mitigation.
• Ability to communicate technical concepts to non‑technical stakeholders and collaborate effectively across teams.
• Experience with switching and routing, optical transceivers, and the ability to read engineering schematics and network diagrams.
• Experience in improving operational efficiencies, including dashboards and monitoring tools.
• Direct experience working with colocation vendors.

About Us:

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance:

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life – a mission we work towards every day. As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an 'Always Day 1' mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion:

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.