At a Glance
- Tasks: Ensure server stability and manage incidents while collaborating with diverse teams.
- Company: Join ByteDance, a leading tech company inspiring creativity worldwide.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Other info: Bilingual in Chinese and English preferred for effective communication.
- Why this job: Make a real impact in a dynamic environment with cutting-edge technology.
- Qualifications: Bachelor's degree in a relevant field and strong programming skills required.
The predicted salary is between 56700 - 69300 £ per year.
Location: London
Team: Technology
Employment Type: Regular
Job Code: A
Responsibilities
The ByteDance Server Operations Team is responsible for the full lifecycle operation management and operational technical services of ByteDance's servers, delivering industry-leading server operation and maintenance services to businesses to ensure and drive their continued growth. Its responsibilities cover:
- Online server stability assurance services, including planning and implementing stability process specifications, platform systems, assurance mechanisms and capabilities; overseeing stability monitoring, risk identification, issue response and resolution, and production network operation assurance measures to ensure reliable service delivery.
- Handling server-related stability incidents, including fault diagnosis and analysis, tracking and impact mitigation, and post-incident review.
- Identifying server stability risks, covering server quality, operations and maintenance processes, and platform systems, and driving associated governance efforts.
- Server alert monitoring and handling, managing front-line BPO duty staff, summarizing duty records, and compiling weekly reports.
- Participating in the development of server stability-related capabilities, including rapid recovery mechanisms, drill capabilities, GUI-based change operations, and major event support capabilities.
- Formulating process specifications related to server stability, and coordinating with upstream and downstream business teams to define and align relevant service SLOs.
- Optimizing server monitoring and alerting, driving long-term governance of monitoring capabilities and improving alert quality and incident analysis.
Qualifications
Minimum Qualifications
- Bachelor's degree or above in a science or engineering discipline (Computer Science, Electronic Information Engineering, Automation, or related fields are preferred).
- Strong communication and coordination skills, with the ability to think critically, summarise effectively, and produce clear documentation.
- Strong sense of responsibility and attention to detail, with a collaborative mindset and a passion for the work; demonstrated learning agility and intellectual curiosity for new technologies, with outstanding problem-solving and hands-on capabilities; able to manage competing priorities in a dynamic environment and adapt to diverse work assignments.
- Solid foundation in computer programming, with proficiency in at least one programming language (e.g., Java, C, C++, Python, Go).
- Working knowledge of server hardware and Linux systems, with proficiency in Shell scripting.
- Bilingual in Chinese and English.
This position requires frequent communication with teams including IOC, FOC, and NOC in the China region, and bilingual proficiency in both languages can improve communication efficiency and enhance collaboration smoothness.
Data Center Infrastructure Server Operations Expert- London employer: ByteDance
At CapCut, a ByteDance product, we are dedicated to inspiring creativity and enriching lives through our innovative video editing platform. Located in the vibrant city of London, our internship program offers a unique opportunity for personal and professional growth, where interns can gain hands-on experience, engage with industry professionals, and participate in a dynamic work culture that values diversity and inclusion. Join us to be part of a team that fosters creativity and empowers creators across Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Data Center Infrastructure Server Operations Expert- London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at ByteDance or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to ByteDance.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like ByteDance.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like ByteDance that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Data Center Infrastructure Server Operations Expert- London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at ByteDance.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at ByteDance and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at ByteDance
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If ByteDance uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
