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- Tasks: Provide IT support for production systems and collaborate with teams to optimise solutions.
- Company: Join a global leader in sustainable insulation, focused on innovation and digital transformation.
- Benefits: Enjoy fully remote work with travel opportunities and flexible project duration.
- Why this job: Be part of impactful projects while enhancing your IT skills in a dynamic environment.
- Qualifications: 2+ years in IT systems, strong troubleshooting skills, and excellent English communication required.
- Other info: Attend important meetings in person and travel to Poland for ongoing projects.
The predicted salary is between 36000 - 60000 £ per year.
Our Partner is a global leader in sustainable insulation solutions, dedicated to innovation and digital transformation.
Your Role:
- Provide technical support for production IT systems, like: CCTV, MES, SCADA, label printing, access control, and Production PC/Thin Clients.
- Collaborate with internal teams and stakeholders to optimize IT solutions.
- Maintain system integrity by ensuring up-to-date documentation and best practices.
- Deliver high-quality IT support, ensuring compliance with Service Level Agreements (SLAs).
Requirements:
- 2+ years of experience working with IT systems, preferably in a global industrial setting.
- Understanding of IT network infrastructure, troubleshooting, and system architecture.
- Background in supporting remote and international teams in IT operations and project delivery.
- Strong English communication skills (written and spoken).
Additional Notes:
- Fully remote but candidates should be able to attend any important meetings presencially.
- The role includes travel to Poland, as part of ongoing projects.
- Project length: 12 months with the option of extension.
If you are interested in this opportunity, please apply or send an email to ricardo.nunes@byt-team.com.
If this is not for you, but you are interested in similar positions or know someone who might be a fit, feel free to send us their CV/profile through a message or email!
IT Support Consultant - Digital Transformation - Freelancer employer: BYT | Boost Your Team
Contact Detail:
BYT | Boost Your Team Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Consultant - Digital Transformation - Freelancer
✨Tip Number 1
Familiarise yourself with the specific IT systems mentioned in the job description, such as CCTV, MES, and SCADA. Having hands-on experience or knowledge about these systems will give you a significant edge during discussions.
✨Tip Number 2
Highlight your experience in supporting remote teams, especially in a global context. Be prepared to share examples of how you've successfully collaborated with international stakeholders in previous roles.
✨Tip Number 3
Brush up on your English communication skills, both written and spoken. Since strong communication is crucial for this role, consider practising technical explanations or scenarios with a friend or colleague.
✨Tip Number 4
Be ready to discuss your approach to maintaining system integrity and compliance with SLAs. Prepare to share specific strategies or best practices you've implemented in past positions to ensure high-quality IT support.
We think you need these skills to ace IT Support Consultant - Digital Transformation - Freelancer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with production IT systems like CCTV, MES, and SCADA. Use specific examples to demonstrate your skills and achievements in these areas.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of digital transformation and your ability to collaborate with internal teams. Mention your experience in supporting remote and international teams, as this is crucial for the role.
Highlight Communication Skills: Since strong English communication skills are essential, ensure your application reflects your proficiency. Use clear and concise language, and consider including examples of how you've effectively communicated in previous roles.
Showcase Problem-Solving Abilities: In your application, provide examples of how you've successfully troubleshot IT issues or optimised IT solutions in past positions. This will demonstrate your capability to deliver high-quality IT support and maintain system integrity.
How to prepare for a job interview at BYT | Boost Your Team
✨Showcase Your Technical Skills
Be prepared to discuss your experience with IT systems, especially those relevant to the role like CCTV, MES, and SCADA. Highlight specific projects where you successfully implemented or supported these technologies.
✨Demonstrate Problem-Solving Abilities
Expect scenario-based questions that assess your troubleshooting skills. Prepare examples of how you've resolved technical issues in the past, particularly in a global industrial setting.
✨Communicate Clearly and Effectively
Since strong English communication skills are essential, practice articulating your thoughts clearly. Be ready to explain complex IT concepts in simple terms, as you may need to collaborate with non-technical stakeholders.
✨Understand the Company’s Vision
Research the company’s commitment to sustainable solutions and digital transformation. Being able to align your personal values with their mission can set you apart and show your genuine interest in the role.
