At a Glance
- Tasks: Lead daily operations and ensure a brilliant guest experience in your restaurant.
- Company: Byron, a vibrant restaurant chain focused on team happiness and growth.
- Benefits: Quarterly team nights out, career development, and a fun work environment.
- Other info: Join a dynamic team where your ideas are valued and growth is encouraged.
- Why this job: Shape the future of Byron while driving success and enjoying a supportive culture.
- Qualifications: Strong leadership skills and a passion for team development.
The predicted salary is between 30000 - 40000 £ per year.
In your role as a General Manager, you are responsible for the daily operations of your restaurant and team. You need to meet all KPIs (Stock & Waste Management, Team Development, Labour, Conversion, SLC and Guest Feedback) while creating a positive working environment, ensuring guest experience is consistently brilliant and that your team and restaurant are safe.
What We Expect
- You need to achieve commercial success by driving top line sales while controlling profit through a productive and engaged team.
- You must be able to think ahead to anticipate and pre-empt financial risk by reacting to short-term and long-term business needs.
- You should know your KPI numbers on the tip of your tongue: sales, COS, labour, team turnover, GRI & conversion.
- You need to keep energy up when under pressure, ensuring the team are Doing It Properly.
- You must be able to challenge the norm in a respectful way and speak up to improve what Byron does and how we work while responding well when challenged by others.
- You need to be able to adjust your style and ways of working depending on the situation, remaining nimble at all times.
In Return
Every quarter, your whole team gets a night out on us because we believe happy people do the best work. This philosophy informs everything we do. From trips abroad to Christmas parties, we work hard to keep our employees happy. We’ll also develop you to wherever you want to grow to next! If you think there’s something we’re overlooking, let us know. We’ll do our best to fix it.
Join Us
So, what are we looking for? We want you to tell us what you think – not what you think we want to hear. A great team, superb benefits, and training that takes you wherever you want to go. The people we hire are the future of Byron – and that’s why we treat them well. If that sounds good, get in touch!
General Manager - North London employer: Byron
Byron is an exceptional employer that prioritises the well-being and development of its team members. With a vibrant work culture that celebrates success through quarterly team outings and opportunities for personal growth, employees are encouraged to voice their ideas and contribute to the company's evolution. Located in North London, this role offers a dynamic environment where you can thrive while ensuring a consistently brilliant guest experience.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - North London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Byron. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Byron
Don't be shy about reaching out to Byron directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - North London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Byron and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Byron
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
