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- Tasks: Provide reception and admin support to our friendly medical practice.
- Company: Join a well-organised teaching practice with a collaborative culture.
- Benefits: Part-time hours, training provided, and a supportive team environment.
- Why this job: Make a difference in patient care while gaining valuable experience.
- Qualifications: Experience in public-facing roles; training available for the right candidate.
- Other info: Fixed term position covering maternity leave until November 2026.
The predicted salary is between 20000 - 30000 £ per year.
An opportunity has arisen for a Part Time (18 hours per week), Medical Receptionist to join our team. This post is fixed term maternity leave cover until the end of November 2026. The post holder will provide a comprehensive reception/admin service to our Practice population. The ideal candidate will have previous experience in a GP surgery but training will be provided to the right candidate. The post is for 18 hours per week to be worked over 2 days, 8am to 6pm. The post-holder will be required to cover extended hours on a Monday evening until 8pm on a rota basis.
Main duties of the job
- Undertake Reception and Telephone duties, acting as the first point of contact for patients and visitors
- Process Repeat Prescriptions requests
- Various administration duties to assist in the smooth running of the practice
- Use SystmOne clinical system
About us
We are a friendly, well-organised 3 Partner Teaching Practice serving around 8,500 patients. We are also part of 5 practices that make up the North Easington Primary Care Network which has an excellent track record for collaboration, care and support.
Job responsibilities
The post holder will work as part of a team of medical receptionists to provide a comprehensive reception/administration service to the Practice population. Main duties include acting as the first point of contact for patients and visitors ensuring everyone is directed to the most appropriate person.
- Reception and telephone duties
- Repeat Prescriptions
- Various Administration duties
- Using SystmOne clinical system
Person Specification
Experience
- Experience of working in a public facing role
- Previous experience of working in a GP surgery
- Experience in SystmOne
Qualifications
- Good standard of general education including Maths and English
- NVQ in Administration / Customer Care
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Medical Receptionist - Fixed Term Position in Seaham employer: Byron Medical Practice
Contact Detail:
Byron Medical Practice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist - Fixed Term Position in Seaham
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on the GP surgery and its values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Consider doing mock interviews with friends or family. This will help you get comfortable with common questions and improve your confidence when it comes to showcasing your skills.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can set the right tone for your interview and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Medical Receptionist - Fixed Term Position in Seaham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience, especially in public-facing roles or GP surgeries. We want to see how your background fits with the Medical Receptionist position, so don’t be shy about showcasing your skills!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re interested in this role and how you can contribute to our friendly team. Keep it personal and engaging – we love to see your personality come through!
Showcase Your Communication Skills: As a Medical Receptionist, communication is key. In your application, highlight any experiences where you’ve successfully interacted with customers or patients. This will show us that you’re ready to be the first point of contact for our practice.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Byron Medical Practice
✨Know Your Stuff
Familiarise yourself with the SystmOne clinical system, as it's a key part of the role. If you have any experience in a GP surgery, brush up on that too. Being able to talk confidently about your past experiences will show you're ready to hit the ground running.
✨Show Your People Skills
As a Medical Receptionist, you'll be the first point of contact for patients. Practice how you can convey warmth and professionalism in your responses. Think of examples where you've successfully handled difficult situations or provided excellent customer service.
✨Be Ready for Scenario Questions
Prepare for questions that might ask how you'd handle specific situations, like dealing with an upset patient or managing multiple phone calls at once. Think through your answers and maybe even role-play with a friend to get comfortable.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the practice and team dynamics. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to learn more about their collaborative approach!
