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- Tasks: Manage collections accounts and ensure customer satisfaction while attending training sessions.
- Company: Byrider is a leading lending company with 36 years of experience and a strong national presence.
- Benefits: Earn up to $72,000 annually, enjoy full benefits, paid time off, and potential incentives.
- Why this job: Join a supportive team with extensive training and opportunities for career growth in a reputable company.
- Qualifications: Entry-level position requiring customer service skills and the ability to work onsite.
- Other info: Work a flexible schedule with no Sundays and overtime pay for extra hours.
The predicted salary is between 43200 - 72000 £ per year.
Join to apply for the Collections Account Manager role at Byrider. The exclusive lending company for Byrider, Car Now Acceptance Company, is hiring! This is an on-site position at our East Dundee, IL finance office.
Rewards:
- Up to $72,000.00 per year
- $18-$20 per hour + incentive up to $3k per month
- Full benefits & paid time off
- Some overtime pay
- Extensive training
- Full spectrum lending
- Career growth potential in multiple areas
- Industry best customer program
- Established company in business for 36 years
- Successful national company located in 25 states
Responsibilities:
- Collections account management
- Ensure customer satisfaction
- Attend training classes & meetings
- Assist with credit origination
Hours:
- 5-day work week
- No Sundays
- Work most Saturdays with a weekday off
- Finance hours: M-F 8-7, Sat 9-3
- Scheduled some days until 7 with a late start
- 40-43 hours per week
- Overtime pay for hours over 40 each week
Requirements:
- Collections or customer retention experience
- Able to work onsite
- Able to pass a background check
- Able to work the listed hours
- Good computer/keyboard skills
- Good customer service/rapport building
- Good problem-solving skills
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development
Collections Account Manager employer: Byrider Franchising, LLC.
Contact Detail:
Byrider Franchising, LLC. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Account Manager
✨Tip Number 1
Familiarise yourself with the collections process and customer retention strategies. Understanding these concepts will help you demonstrate your knowledge during interviews and show that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your problem-solving skills by practising common scenarios you might face in a collections role. Being able to articulate how you would handle difficult situations can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the finance and collections industry. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities at Byrider.
✨Tip Number 4
Prepare for the interview by researching Byrider and its customer service philosophy. Showing that you understand their values and are aligned with their mission can make a strong impression on the hiring team.
We think you need these skills to ace Collections Account Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Collections Account Manager position. Tailor your application to highlight relevant experience in collections or customer retention.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant skills, experiences, and achievements. Focus on your customer service skills, problem-solving abilities, and any previous experience in collections or finance.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Byrider and how your background makes you a great fit for the Collections Account Manager position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Byrider Franchising, LLC.
✨Showcase Your Customer Service Skills
As a Collections Account Manager, you'll need to demonstrate excellent customer service abilities. Prepare examples from your past experiences where you successfully resolved customer issues or built strong relationships.
✨Understand the Role and Responsibilities
Familiarise yourself with the specific duties of a Collections Account Manager. Be ready to discuss how your skills align with managing collections accounts and ensuring customer satisfaction.
✨Highlight Problem-Solving Abilities
Problem-solving is key in this role. Think of scenarios where you've had to tackle challenges effectively and be prepared to share these during the interview.
✨Prepare for Questions on Experience
Since the role requires collections or customer retention experience, be ready to discuss your relevant background. Highlight any specific achievements or metrics that showcase your success in previous roles.
