At a Glance
- Tasks: Lead our Byredo Covent Garden Store, inspiring a passionate team and delivering exceptional customer service.
- Company: Join Puig, a global leader in luxury fashion and beauty brands.
- Benefits: Enjoy competitive pay, growth opportunities, and a creative work culture.
- Other info: Dynamic environment with endless opportunities for personal and professional growth.
- Why this job: Be part of a vibrant community that values wellness, confidence, and self-expression.
- Qualifications: Experience in luxury retail and a passion for excellent customer service.
The predicted salary is between 40000 - 50000 € per year.
Who we are... Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Our brand portfolio consists of Carolina Herrera, Christian Louboutin, Dries Van Noten, Rabanne, Jean Paul Gaultier, Kama Ayurveda, Byredo, Penhaligons, L’Artisan Perfumery and many more. Join a home of Love Brands, within a family company, that furthers wellness, confidence and self-expression while leaving a better world. Working at Puig is more than a job. Feel the joy of belonging to a community of inspiring and diverse creators, thinkers, doers, entrepreneurs, and innovators. Our people are united by a passionate spirit and the aim of building Love Brands while making a positive impact in our world. Bring your energy and enthusiasm to our teams.
The Opportunity... We have an exciting role as Store Manager to join our new Byredo Covent Garden Store. The working schedule is based on full time schedule 5 days per week (37.5hrs) Monday – Sunday inclusive. Our Store Managers are responsible for overseeing our stores, staff, merchandise and customer service, achieving sales objectives and maintaining the highest operational and merchandising standards. You’ll also build highly motivated teams, and coach and develop them to the next level.
- Profit and Sales Generation: Meeting sales goals, analysing available sales reports and data to determine the needs of the business, setting business strategies, supporting the development of the Fragrance Consultants skills, ensuring teams are fluent in all aspects of product knowledge, demonstrating sales leadership, playing an active role on the selling floor.
- Customer Service: Ensure all Fragrance Consultants provide the highest level of customer service, resolve all customer problems and complaints quickly and effectively, assisting team members where needed.
- Operations: Ensure correct staffing levels, understand and execute cash control procedures including bank deposits, safe funds, petty cash.
- Merchandising/Visual: Partner with operations, logistics & product teams to ensure the right assortment for the store, communicating inventory needs to support the business goal, ensure the selling floor is always picture perfect and reflective of current visual direction.
- Human Resources: Work with the Talent Acquisition team to ensure all vacancies are filled in a timely manner with the right candidate, continually evaluate the performance of each Fragrance Consultant and provide constant feedback to ensure results.
We'd love to meet you if you have:
- You’re experienced in a niche, luxury environment and pride yourself on excellent customer service.
- You’re results oriented and solutions driven.
- Your interpersonal skills are excellent, and you love building relationships.
- You can influence, negotiate and lead others to action.
- You’re resilient and persistent.
- You’re passionate about our Brand.
We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview.
A few things you'll love about us: An entrepreneurial, creative and welcoming work culture, a range of learning and development opportunities, an international company with plenty of opportunities to grow, a competitive compensation & benefits package.
Byredo Covent Garden Store Manager employer: Byredo
At Puig, we pride ourselves on being more than just a workplace; we are a vibrant community of passionate individuals dedicated to creating Love Brands that inspire confidence and self-expression. As the Store Manager for our new Byredo Covent Garden location, you will thrive in an entrepreneurial and creative environment, with ample opportunities for personal and professional growth, competitive compensation, and a supportive culture that values diversity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Byredo Covent Garden Store Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Byredo or Puig. Attend events, join online forums, and don’t be shy about sliding into DMs – you never know who might help you land that interview!
✨Tip Number 2
Show your passion for the brand! When you get the chance to chat with someone from Byredo or Puig, make sure to express your love for their products and values. This enthusiasm can set you apart from other candidates.
✨Tip Number 3
Prepare for the interview by researching the latest trends in luxury retail and Byredo’s unique offerings. Bring fresh ideas on how you can contribute to their success – they’ll appreciate your initiative and insight!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Byredo Covent Garden!
We think you need these skills to ace Byredo Covent Garden Store Manager
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for luxury brands shine through! We want to see your enthusiasm for Byredo and how you connect with our values. Share why you’re excited about the opportunity to be part of our team.
Tailor Your Experience:Make sure to highlight your experience in a niche, luxury environment. We’re looking for someone who understands the ins and outs of customer service in this space, so don’t hold back on showcasing your relevant skills and achievements!
Be Results-Oriented:We love candidates who are driven by results! In your application, mention specific examples of how you've met or exceeded sales goals in the past. This will show us that you’re not just about talk, but you can deliver real results.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensure it gets into the right hands. Plus, it shows you’re serious about joining our amazing team at Byredo.
How to prepare for a job interview at Byredo
✨Know Your Brand Inside Out
Before the interview, dive deep into Byredo's history, values, and product range. Understanding the brand's ethos will not only impress your interviewers but also help you articulate how you can contribute to their mission of building Love Brands.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or achieved sales targets. This will show that you're ready to take on the responsibilities of the role.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customer situations. Think of specific instances where you've provided exceptional customer service or resolved complaints effectively. This will highlight your commitment to maintaining high customer service standards, which is crucial for this role.
✨Be Results-Oriented
Since the role focuses on achieving sales objectives, come prepared with data or examples that showcase your results-driven mindset. Discuss how you've previously analysed sales reports or set business strategies to meet targets, demonstrating your analytical skills and business acumen.
