Customer Advocacy Intern in London

Customer Advocacy Intern in London

London Internship 20000 - 25000 £ / year (est.) Home office (partial)
Bynder

At a Glance

  • Tasks: Support customer advocacy programs and create compelling stories for leading brands.
  • Company: Join Bynder, a global tech scale-up trusted by iconic brands.
  • Benefits: Experience in a dynamic environment with semi-remote work and competitive allowance.
  • Other info: Diverse and inclusive culture that values every Byndie's unique perspective.
  • Why this job: Make an impact by helping brands tell their success stories and drive recognition.
  • Qualifications: Enrolled in Marketing, Business, or Communications; strong communication skills required.

The predicted salary is between 20000 - 25000 £ per year.

At Bynder, we don’t just store creative assets; we enable brands to deliver exceptional content experiences that drive business impact. Our industry-leading DAM platform serves as the strategic engine for brand governance and control. We are leading the shift from management to AI-powered content orchestration. By integrating human-led, customizable AI Agents directly into our enterprise-grade infrastructure, we enable brands to augment their workforce and intelligently automate high-effort workflows without sacrificing brand integrity.

Ready to grow your career by helping the world’s leading brands deliver exceptional content experiences? Join our global team of 600+ ‘Byndies’ and help 4,000+ organizations work smarter with their content.

About the Role: Bynder works with some of the world’s most recognizable logos across consumer brands, tech, and finance. Our Customer Advocacy function celebrates these customers, turning their success into powerful stories that boost brand recognition and drive revenue. We're looking for a proactive and creative Customer Advocacy Intern to join our international marketing team.

What you'll do:

  • Support our flagship customer advocacy programs, including the Spotlight Awards and global Bynder Connect events, coordinating the administrative processes, communications, timelines, and logistics that keep them running smoothly.
  • Create compelling customer stories by supporting the end-to-end process—from identifying opportunities with Customer Success Managers through to coordinating written and video case studies.
  • Enable our go-to-market teams by turning customer stories and webinars into sales assets, maintaining our customer proof library, and ensuring content is easily accessible across the business.
  • Drive customer advocacy initiatives, including review generation campaigns, customer loyalty programs, webinar speaker management, and customer reference activities.
  • Manage customer communications, coordinating content for our monthly customer newsletter and supporting customer email campaigns.
  • Track program performance by maintaining reporting, supporting procurement and vendor management, and helping measure the impact of customer advocacy on the business.

What we're looking for:

  • Enrolled in a Marketing, Business, or Communications degree (London or Greater London)
  • Available for a 12-month internship starting August/September 2026
  • Strong written and verbal communication skills in English
  • Organized, proactive, and creative with a passion for marketing
  • Strong attention to detail and ability to manage multiple projects simultaneously
  • Eager to learn and contribute to a fast-paced, international team

What we offer:

  • Experience at a global tech scale-up (6 offices, 5 countries)
  • Semi-remote working (1–2 days/week in coworking space)
  • On-the-job training and mentorship
  • Access to company-wide learning opportunities
  • Competitive internship allowance

Our commitment: Bynder Love is the principle that guides the way we grow our teams, support our employees, and celebrate our differences. At Bynder we strive to create a culture that embraces every Byndie because differences in background, experience, and perspective make Bynder even better. At Bynder a diverse, inclusive, and equitable workplace is one where all employees, whatever their ethnicity, color, sex, age, religion, disability, sexual orientation, gender identity, national origin, or physical and mental ability are valued and respected.

Customer Advocacy Intern in London employer: Bynder

Bynder is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and innovation thrive. As a Customer Advocacy Intern, you'll gain invaluable experience in a global tech scale-up environment, with opportunities for mentorship and professional growth while working alongside some of the world's most iconic brands. With semi-remote working options and a commitment to diversity, Bynder ensures that every employee feels valued and empowered to contribute their unique perspectives.

Bynder

Contact Details:

Bynder Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Advocacy Intern in London

Join Marketing Meetups and Workshops

Keep an eye out for local marketing meetups and workshops. These events are a goldmine for meeting professionals in the marketing-communications field and getting your face known. Plus, while you're there, don’t hesitate to ask questions or share your insights—being active can make you unforgettable!

Get Involved in University Projects

Leverage any marketing projects or initiatives at your university. This is a fantastic way to build real-world experience and show potential employers you’ve got the chops. Plus, it gives you great content for discussions during your interviews and a chance to build contacts in the industry.

Show Off Your Skills Online

Consider creating a portfolio website showcasing your marketing-communications work. Whether it’s a blog, social media campaigns, or digital content, having a visual representation of your skills can be really impactful. Make sure to share this on platforms like LinkedIn—and don’t forget to tag Bynder when you apply!

Connect with Alumni in the Field

Reach out to alumni from your university who are in marketing-communications. They can provide insights into the industry and might even have tips about internship opportunities. Plus, they’ve been in your shoes, so they can offer advice on how to stand out in your applications, especially for positions like the one at Bynder.

We think you need these skills to ace Customer Advocacy Intern in London

Written Communication Skills
Verbal Communication Skills
Organisational Skills
Creativity
Attention to Detail
Project Management
Customer Advocacy

Some tips for your application 🫡

Show Off Your Creativity!:In marketing communications, creativity is key, so don’t hold back! Consider including a creative element in your CV or cover letter, maybe a unique design or a marketing campaign you’ve conceptualised. This showcases not just your skills, but also your personality!

Demonstrate Your Passion:Since this is an internship, employers like Bynder want to see your motivation to learn and grow in the field. In your cover letter, share what excites you about marketing and any related projects you’ve been part of. Highlight those experiences to showcase your enthusiasm for the role.

Engineered for Teamwork:Marketing is all about collaboration, so make sure to include examples in your application that demonstrate how you’ve successfully worked in a team. Talk about any group projects or campaigns you’ve worked on during your studies or previous roles; this will give a solid indication of your teamwork abilities to Bynder.

Research and Reference:Don't forget to do a bit of homework on Bynder! Mention something specific about their recent campaigns or values that resonate with you in your cover letter. Tailoring your application to reflect an understanding of their work shows your genuine interest and could really make your application stand out.

How to prepare for a job interview at Bynder

Show off Your Creativity

In marketing communications, creativity is key! Be prepared to showcase examples of your past work, whether that’s social media campaigns, copywriting pieces, or even graphic designs. We can also think about sharing how you’d approach a fictional campaign related to Bynder—this shows your innovative thinking and fits perfectly with the internship vibe.

Know Your Digital Tools

Familiarise yourself with the digital tools commonly used in marketing communications, like Google Analytics, Canva, or social media scheduling platforms. You might get some technical questions about how you would use these tools in a real-world situation, so let’s brush up on our knowledge and get comfortable discussing them!

Be Ready to Discuss Trends

Stay in the loop with the latest marketing trends and case studies. It might be beneficial to read up on recent successful campaigns relevant to Bynder’s industry. Having these insights ready can help us impress the interviewers and demonstrate our enthusiasm and proactive approach to this internship.

Highlight Your Willingness to Learn

Since this is an internship, showing your eagerness to learn and grow is crucial. Prepare to talk about how you’ve tackled new challenges in the past and what skills you’re excited to develop during your time at Bynder. Our mindset should be about building a relationship and showing that we’re enthusiastic team players!