Byfield Medical Centre are looking for a Receptionist to join our growing, friendly support team. The position is for 22.5 hours per week. We are looking for someone who is passionate about patient care, is a good team player who is able to support patients on a daily basis. The ideal candidate will have worked previously in a similar role We are looking for a confident candidate who has an excellent telephone manner and is able to thrive under pressure
Main duties of the job
Your duties will include answering telephone calls , giving out prescriptions and general admin within the Practice. There will also be online training . It is very important to have a \'can do\' attitude. It is also important to be flexible to be able to cover shifts when required.
About us
Byfield Medical Centre is set in a beautiful rural village on the borders of Oxfordshire, Northamptonshire and Warwickshire. We have 8300 patients, we have two GP Partners, four Salaried GPs, two practice Nurses, one HCA and a Clinical Pharmacist. We have just been voted number one practice in Northamptonshire via the NHS patient survey.
Job responsibilities
Greeting patients and visitors in an efficientand courteous manner
Provide an effective and polite telephoneenquiry service
Proactively communicate information betweenrelevant patients, doctors and professionals
Booking patient appointments, handing outmedications and prescriptions
Assisting admin team with referrals andinsurance documentation
Photocopying, filing
Person Specification
Qualifications
- Ideally qualified to GCSE level in English and Maths
- Good telephone manner
- Trained to use EMIS Web
- Previous experience working in General Practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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