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- Tasks: Provide on-site vehicle repairs and remote technical support to customers.
- Company: Join a forward-thinking company leading the transition to Zero Emissions transportation.
- Benefits: Competitive pay, 25 holidays, pension scheme, private healthcare, and team-building events.
- Why this job: Be part of an exciting movement towards a sustainable future in transportation.
- Qualifications: Diploma in Automotive or related field; hands-on vehicle repair experience preferred.
- Other info: Dynamic role with opportunities for growth and innovation in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
About the role: The Mobile Service Engineer provides on-site vehicle repair and remote technical support to customers. The role works closely with Quality and R&D teams to address market issues quickly and uses big data tools for diagnostics and predictive analysis. This position also collects and validates vehicle quality information to drive continuous product improvement.
We offer:
- Performance and experience based competitive remuneration
- 25 holidays + public holidays
- Scottish Widow workplace pension
- Commute allowance
- Salary sacrifices car scheme
- Private healthcare
- Department & company wide teambuilding events
An exciting opportunity to be part of European transition to Zero Emissions transportation and de-carbonization of the economy.
Tasks & Typical duties/responsibilities:
- Provide on-site vehicle repair service for end customer
- Offer remote technical support to end customer to solve the technical problem
- Drive quality and R&D resources from headquarters to promptly respond to and address market issues escalated from customer
- Use big data platforms for remote diagnostic analysis, to predict vehicle problems, offer technical solutions, and track real-time vehicle handling progress
- Collect vehicle quality issues through multiple channels, push for improvements at the source, and validate the effectiveness of market solutions
- Any other reasonable duties
Requirements:
Qualifications & Experience:
- Diploma or above in Automotive, Mechanical, Electrical Engineering or related field
- Hands-on experience in vehicle repair, aftersales service, or technical support (EV experience preferred)
- Familiarity with diagnostic tools or remote diagnostic systems is an advantage
Skills & Competencies:
- Strong troubleshooting and problem-solving abilities
- Good communication skills with a customer-focused mindset
- Able to work independently and respond quickly to service needs
Mobile Service Engineer in London employer: BYD
Contact Detail:
BYD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Service Engineer in London
✨Tip Number 1
Network like a pro! Reach out to folks in the automotive and engineering sectors on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you've got hands-on experience with vehicle repairs or technical support, make sure to highlight that in conversations. Share specific examples of how you've solved problems or improved processes.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you're interested in, like us at StudySmarter, and express your enthusiasm for the role. A little initiative can go a long way!
✨Tip Number 4
Stay updated on industry trends! Familiarise yourself with big data tools and EV technologies. This knowledge will not only impress potential employers but also help you stand out as a candidate who’s ready for the future of transportation.
We think you need these skills to ace Mobile Service Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in automotive, mechanical, or electrical engineering. We want to see how your hands-on experience and skills align with the Mobile Service Engineer role, so don’t hold back on showcasing your troubleshooting abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about vehicle repair and how you can contribute to our mission of Zero Emissions transportation. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Technical Skills: Don’t forget to mention any experience you have with diagnostic tools or remote support systems. We’re looking for someone who can hit the ground running, so highlight any relevant technical skills that make you a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at BYD
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to automotive, mechanical, and electrical engineering. Familiarise yourself with the latest diagnostic tools and remote systems, as these will likely come up during the interview.
✨Showcase Your Experience
Be ready to discuss your hands-on experience in vehicle repair and technical support. Prepare specific examples of how you've solved problems in the past, especially if you have experience with electric vehicles or big data tools.
✨Communicate Clearly
Since good communication skills are essential for this role, practice explaining complex technical issues in simple terms. This will demonstrate your customer-focused mindset and ability to provide remote support effectively.
✨Emphasise Teamwork
Highlight your ability to work closely with Quality and R&D teams. Share examples of how you've collaborated with others to address market issues or improve vehicle quality, showing that you're a team player who can drive continuous improvement.