Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support aftersales technical activities, focusing on defect tracking and process optimisation.
- Company: Join a forward-thinking company dedicated to zero-emission transportation.
- Benefits: Competitive pay, 25 holidays, pension scheme, and team-building events.
- Why this job: Be part of the transition to a sustainable future and make a real impact.
- Qualifications: Degree in engineering, hands-on vehicle systems knowledge, and strong technical writing skills.
- Other info: Dynamic role with opportunities for travel and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
The Aftersales Technical Operations Engineer will directly support our aftersales technical activities, focusing on defect tracking, frontline support, documentation, and process optimization. This role is designed to strengthen operational efficiency, improve issue resolution, and reinforce coordination between technical and service functions across regions. The candidate will report directly to the Technical Support Manager and act as a key executor of our field support and internal improvement initiatives.
Working location: Hounslow, London
Key responsibilities:
- Provide hands-on support during vehicle fault investigations, both remotely and onsite
- Manage and track technical defects, escalating as needed in collaboration with quality and engineering teams
- Create and maintain operational dashboards and technical reports (VOR, defect trends, issue summaries)
- Develop and update technical SOPs and service workflows
- Draft and edit technical documentation, including service bulletins, repair procedures, and troubleshooting guides
- Assist in deploying and maintaining TPM tools (e.g., WeCom Smart Forms) for batch issue and documentation management
- Coordinate warranty and service scheme definitions, ensuring smooth implementation and communication
- Support cross-functional collaboration with engineering, sales, and customer teams to ensure aligned service delivery
Your profile:
- Bachelor's degree or equivalent in an engineering-related discipline
- Working proficiency in English (company language); Mandarin preferred but not mandatory
- Solid hands-on understanding of vehicle systems, including both mechanical components (chassis, braking, suspension) and EV technologies (battery, charging systems, HV safety)
- Skilled in technical writing and documentation management
- Proficient in data tools such as Excel, Power BI, and MySQL; basic coding ability in Python or SQL preferred
- Self-motivated, curious, and capable of working independently with minimal supervision
- Willingness to travel for onsite customer or field team support
- Has right-to-work in the UK
We offer:
- Performance and experience based competitive remuneration
- 25 holidays + public holidays
- Scottish Widow workplace pension
- Commute allowance
- Salary sacrifice car scheme
- Department & company wide teambuilding events.
An exciting opportunity to be part of the European transition to Zero Emissions transportation and de-carbonization of the economy. Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.
Aftersales Technical Operations Engineer in Bristol employer: BYD
Contact Detail:
BYD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Technical Operations Engineer in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission towards zero-emission transportation and think about how your skills can contribute to that goal. Show them you're not just another candidate!
✨Tip Number 3
Practice your technical skills! Brush up on your knowledge of vehicle systems and data tools like Excel and Power BI. Being able to demonstrate your hands-on understanding during interviews will set you apart from the competition.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in being part of our mission to create a cleaner future.
We think you need these skills to ace Aftersales Technical Operations Engineer in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Aftersales Technical Operations Engineer role. Highlight your technical writing skills and any hands-on experience with vehicle systems to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about zero-emission transportation and how your background aligns with our mission. Keep it engaging and personal!
Showcase Your Technical Skills: Since this role involves a lot of technical documentation and data management, be sure to mention your proficiency in tools like Excel, Power BI, and any coding skills you have. We love seeing candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at BYD
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of vehicle systems, especially mechanical components and EV technologies. Be ready to discuss specific examples from your experience that demonstrate your hands-on understanding.
✨Show Off Your Documentation Skills
Since technical writing is key for this role, prepare to showcase your ability to draft and edit technical documents. Bring samples of your previous work or be ready to discuss how you've created operational dashboards or service bulletins.
✨Be Ready for Problem-Solving Scenarios
Expect to face some hypothetical scenarios during the interview. Think about how you would approach defect tracking or issue resolution, and be prepared to explain your thought process clearly and logically.
✨Highlight Your Collaborative Spirit
This role requires cross-functional collaboration, so be sure to share examples of how you've worked with different teams in the past. Emphasise your communication skills and how you ensure smooth service delivery across departments.