After-Sales & Quality Liaison Specialist (UK)

After-Sales & Quality Liaison Specialist (UK)

Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage after-sales service processes and collaborate with customer quality teams.
  • Company: Join BYD UK, a leader in the battery industry.
  • Benefits: Competitive salary, travel opportunities, and a chance to build customer relationships.
  • Other info: Dynamic role with opportunities for travel and professional growth.
  • Why this job: Make a difference in customer satisfaction and enhance your career in a growing industry.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 31500 - 38500 Β£ per year.

BYD UK is seeking a motivated individual to join the Battery Division - After Sales Center, UK Team.

You will collaborate with customer quality departments to define the after-sales service process and manage fault reporting, returns, repairs, and spare parts.

The role involves reviewing contracts, addressing complaints, organizing reviews for major issues, planning service points, and maintaining long-term customer relationships while traveling moderately as required.

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After-Sales & Quality Liaison Specialist (UK) employer: BYD

CareTech Community Services is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its employees. With a strong commitment to professional development, we offer numerous growth opportunities and training programmes tailored to enhance your skills in the legal field. Located in a vibrant community, our culture prioritises collaboration and compassion, ensuring that you can make a meaningful impact while enjoying a fulfilling career.

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Contact Details:

BYD Recruitment Team

We think you need these skills to ace After-Sales & Quality Liaison Specialist (UK)

Customer Service Skills
Quality Management
Fault Reporting
Contract Review
Complaint Resolution
Service Planning
Relationship Management