Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Process warranty claims and manage payments while ensuring compliance with policies.
- Company: Join BYD UK, a leader in the commercial vehicle industry.
- Benefits: Full-time position with competitive pay and opportunities for growth.
- Why this job: Be part of a dynamic team making a difference in the automotive sector.
- Qualifications: Attention to detail and strong organisational skills required.
- Other info: Work in a supportive environment with potential for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a full-time Warranty Specialist to join the Aftersales Commercial Vehicle team at BYD UK, Hounslow, London area. The successful candidate will be responsible for processing and reviewing warranty claims, managing warranty payments. The role will also manage warranty parts returns, and conduct audits to ensure compliance with warranty policies.
Working location: Hounslow, London
Key responsibilities:
- Submit accurate warranty and goodwill claims on a daily and weekly basis.
- Monitor daily and weekly reports.
- Resubmit all rejected claims promptly.
- Administer warranty policy in the best interest of the manufacturer and the customer aiming for profitability and efficiency.
- Maintain records of warranty submissions and customer contribution towards goodwill claims.
- Liaise with parts department to ensure all parts replaced under warranty are retained for the correct period, are labelled, and made available to manufacturer on request.
Warranty Specialist - Commercial Vehicle in London employer: BYD Europe
Contact Detail:
BYD Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Specialist - Commercial Vehicle in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at BYD UK. A friendly chat can sometimes lead to insider info about the role and even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of warranty processes and compliance. We want you to show off your expertise and how you can bring value to the team!
✨Tip Number 3
Practice common interview questions related to warranty claims and customer service. We recommend doing mock interviews with friends or using online resources to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace Warranty Specialist - Commercial Vehicle in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Warranty Specialist role. Highlight relevant experience in processing warranty claims and managing payments, as well as any skills that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific experiences that relate to the key responsibilities, like handling warranty policies or liaising with departments.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. Avoid jargon unless it's relevant to the role. We want to see your qualifications without wading through unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at BYD Europe
✨Know Your Warranty Stuff
Make sure you brush up on warranty policies and procedures relevant to commercial vehicles. Familiarise yourself with common claims processes and any specific regulations that might apply. This will show your potential employer that you're not just interested in the role, but that you also understand the industry.
✨Showcase Your Attention to Detail
As a Warranty Specialist, accuracy is key. Prepare examples from your past experiences where you've successfully managed claims or audits. Highlight how your attention to detail helped prevent errors or improved efficiency. This will demonstrate your capability to handle the responsibilities of the role.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to warranty claims. Think about how you would handle rejected claims or disputes with customers. Practising these scenarios can help you articulate your thought process and problem-solving skills during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for managing claims, or how they measure success in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
