Fleet Aftersales Manager - Uptime & Service Excellence (UK) in Hounslow
Fleet Aftersales Manager - Uptime & Service Excellence (UK)

Fleet Aftersales Manager - Uptime & Service Excellence (UK) in Hounslow

Hounslow Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage aftersales service operations for fleet customers and enhance service quality.
  • Company: Leading automotive company with a focus on service excellence.
  • Benefits: Competitive salary and a dynamic work environment in Uxbridge.
  • Why this job: Join a top company and make a difference in fleet service management.
  • Qualifications: Bachelor’s degree and 5 years of relevant experience required.
  • Other info: Strong communication and negotiation skills are essential.

The predicted salary is between 36000 - 60000 £ per year.

A leading automotive company is seeking a Fleet Service Manager in the United Kingdom. The role involves managing aftersales service operations for fleet customers, ensuring alignment with company policies, and continuously improving service quality.

Candidates should have a bachelor’s degree and at least 5 years of relevant experience, along with strong communication and negotiation skills. This position is based in Uxbridge, London and offers a competitive remuneration package.

Fleet Aftersales Manager - Uptime & Service Excellence (UK) in Hounslow employer: BYD Europe

As a leading automotive company, we pride ourselves on fostering a dynamic work environment in Uxbridge, London, where innovation and service excellence are at the forefront of our operations. Our commitment to employee growth is reflected in our comprehensive training programmes and career advancement opportunities, ensuring that our team members thrive both personally and professionally. With a competitive remuneration package and a culture that values collaboration and continuous improvement, we are dedicated to making a meaningful impact in the automotive industry.
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Contact Detail:

BYD Europe Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Fleet Aftersales Manager - Uptime & Service Excellence (UK) in Hounslow

✨Tip Number 1

Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about fleet management roles. A friendly chat can sometimes lead to job opportunities that aren’t even advertised.

✨Tip Number 2

Prepare for interviews by researching the company’s values and recent projects. We want you to show how your experience aligns with their goals, especially in service excellence and customer satisfaction.

✨Tip Number 3

Practice your negotiation skills! As a Fleet Aftersales Manager, you’ll need to demonstrate your ability to negotiate effectively. Role-play with a friend or use online resources to sharpen those skills before the big day.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Fleet Aftersales Manager - Uptime & Service Excellence (UK) in Hounslow

Aftersales Service Management
Communication Skills
Negotiation Skills
Service Quality Improvement
Customer Relationship Management
Team Leadership
Problem-Solving Skills
Project Management
Analytical Skills
Knowledge of Automotive Industry
Policy Compliance
Operational Efficiency

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in aftersales service operations and fleet management. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you the perfect fit. We love seeing genuine enthusiasm for the position.

Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors – we appreciate attention to detail!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at BYD Europe

✨Know Your Fleet Inside Out

Make sure you’re well-versed in the specifics of fleet management and aftersales service. Brush up on the latest trends in the automotive industry, especially those that relate to service excellence and uptime. This will show your potential employer that you’re not just familiar with the role but genuinely passionate about it.

✨Showcase Your Communication Skills

Since strong communication is key for this role, prepare examples from your past experiences where you successfully negotiated or resolved conflicts. Practise articulating these scenarios clearly, as this will demonstrate your ability to handle customer interactions effectively.

✨Align with Company Values

Research the company’s policies and values thoroughly. During the interview, highlight how your personal values align with theirs, particularly in terms of service quality and customer satisfaction. This connection can set you apart from other candidates.

✨Prepare Questions That Matter

Think of insightful questions to ask at the end of your interview. Inquire about their strategies for improving service quality or how they measure success in the role. This shows your interest in the position and helps you gauge if the company is the right fit for you.

Fleet Aftersales Manager - Uptime & Service Excellence (UK) in Hounslow
BYD Europe
Location: Hounslow
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  • Fleet Aftersales Manager - Uptime & Service Excellence (UK) in Hounslow

    Hounslow
    Full-Time
    36000 - 60000 £ / year (est.)
  • B

    BYD Europe

    100-200
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