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- Tasks: Support the Head of Aftersales and coordinate inter-departmental communication.
- Company: Join a forward-thinking company focused on zero-emission transportation.
- Benefits: Competitive pay, pension scheme, 25 days holiday, and team-building events.
- Why this job: Be part of a mission to create a cleaner, greener future.
- Qualifications: Strong communication skills and proficiency in Excel required.
- Other info: Dynamic work environment with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Department: Aftersales Department - Passenger Cars
Report To: Head of Aftersales
Work Location: Uxbridge, England, UB8 1DH (Fully Office-based)
Responsibilities
- Executive Support: Manage the Head of Aftersales’ diary, prioritising meetings, handling scheduling conflicts, and ensuring all preparatory materials are ready for daily appointments.
- Inter-departmental Coordination: Act as the primary point of contact for all after-sales departments. Facilitate communication to ensure workflow efficiency and resolve administrative bottlenecks between teams.
- Reporting & Data Consolidation: Collect and consolidate performance data from various departments to produce comprehensive monthly, quarterly, and annual reports.
- Meeting Management: Organise departmental meetings, prepare agendas, and take minutes. Follow up on action items to ensure team tasks are completed on time.
- Document Control: Maintain an organised digital filing system for service contracts, warranties, and departmental policies.
Job Requirements
- Communication Excellence: Exceptional verbal and written communication skills. You must be comfortable interacting with everyone from frontline technicians to senior stakeholders.
- Presentation Mastery: Highly proficient in creating visually compelling and professional presentations (PowerPoint/Keynote) that tell a story with data.
- Technical Literacy: Solid knowledge of Excel. You should be comfortable with basic formulas (e.g., VLOOKUP, SUMIF, Pivot Tables) to clean and organise data.
- Attention to Detail: A sharp eye for accuracy; ensuring that reports are error-free before they reach the Head of Aftersales.
- Multitasking Ability: Proven ability to manage multiple deadlines in a fast-paced environment without losing composure.
- Carry out any other reasonable task instructed by the Head of Aftersales.
We offer
- Performance and experience-based competitive remuneration;
- Scottish Widow workplace pension;
- 25 days paid holidays + public holidays;
- On-site free parking;
- Commute allowance;
- Car sacrifice scheme;
- Department & company wide teambuilding events;
- An exciting opportunity to lead the European transition to Zero Emissions transportation and de-carbonisation of the economy.
Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.
Aftersales Administrator in Hounslow employer: BYD Europe
Contact Detail:
BYD Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Administrator in Hounslow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission, especially around zero-emission transportation, and think about how your skills can contribute to that goal. Show them you're not just looking for any job, but this job!
✨Tip Number 3
Practice your communication skills! Since you'll be interacting with various stakeholders, it’s crucial to articulate your thoughts clearly. Try mock interviews with friends or use online platforms to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Aftersales Administrator in Hounslow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Aftersales Administrator role. Highlight your communication skills and experience in managing schedules, as these are key for us!
Showcase Your Technical Skills: Don’t forget to mention your proficiency in Excel and presentation tools like PowerPoint. We love seeing how you can use data to tell a story, so include examples if you can!
Be Detail-Oriented: Attention to detail is crucial for this role. Ensure your application is free from typos and errors. A polished application reflects your ability to maintain accuracy in reports, which we value highly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our team!
How to prepare for a job interview at BYD Europe
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Aftersales Administrator role. Familiarise yourself with the responsibilities listed in the job description, especially around executive support and inter-departmental coordination. This will help you articulate how your skills align with their needs.
✨Show Off Your Communication Skills
Since communication is key for this position, prepare examples that showcase your verbal and written communication prowess. Think of times when you successfully interacted with different stakeholders or resolved conflicts. Practising these anecdotes will help you sound confident during the interview.
✨Demonstrate Your Technical Savvy
Brush up on your Excel skills before the interview. Be ready to discuss how you've used functions like VLOOKUP or Pivot Tables in past roles. If possible, bring along a sample report or presentation that highlights your technical abilities and attention to detail.
✨Prepare for Multitasking Questions
Expect questions about how you handle multiple deadlines and fast-paced environments. Prepare specific examples that illustrate your multitasking ability and how you maintain composure under pressure. This will show them you're ready to tackle the demands of the role.
