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- Tasks: Support the Head of Aftersales and coordinate inter-departmental communication.
- Company: Join a forward-thinking company focused on zero-emission transportation.
- Benefits: Competitive pay, 25 days holiday, pension scheme, and team-building events.
- Why this job: Be part of a mission to create a cleaner, greener future.
- Qualifications: Strong communication skills and proficiency in Excel required.
- Other info: Dynamic work environment with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Department: Aftersales Department - Passenger Cars
Report To: Head of Aftersales
Work Location: Uxbridge, England, UB8 1DH (Fully Office-based)
Job Responsibilities
- Executive Support: Manage the Head of Aftersales’ diary, prioritising meetings, handling scheduling conflicts, and ensuring all preparatory materials are ready for daily appointments.
- Inter-departmental Coordination: Act as the primary point of contact for all after-sales departments. Facilitate communication to ensure workflow efficiency and resolve administrative bottlenecks between teams.
- Reporting & Data Consolidation: Collect and consolidate performance data from various departments to produce comprehensive monthly, quarterly, and annual reports.
- Meeting Management: Organise departmental meetings, prepare agendas, and take minutes. Follow up on action items to ensure team tasks are completed on time.
- Document Control: Maintain an organised digital filing system for service contracts, warranties, and departmental policies.
Job Requirements
- Communication Excellence: Exceptional verbal and written communication skills. Comfortable interacting with everyone from frontline technicians to senior stakeholders.
- Presentation Mastery: Highly proficient in creating visually compelling and professional presentations (PowerPoint/Keynote) that tell a story with data.
- Technical Literacy: Solid knowledge of Excel. Comfortable with basic formulas (e.g., VLOOKUP, SUMIF, Pivot Tables) to clean and organise data.
- Attention to Detail: A sharp eye for accuracy; ensuring that reports are error-free before they reach the Head of Aftersales.
- Multitasking Ability: Proven ability to manage multiple deadlines in a fast-paced environment without losing composure.
- Carry out any other reasonable task instructed by the Head of Aftersales.
We offer
- Performance and experience-based competitive remuneration;
- Scottish Widow workplace pension;
- 25 days paid holidays + public holidays;
- On-site free parking;
- Commute allowance;
- Car sacrifice scheme;
- Department & company wide teambuilding events;
- An exciting opportunity to lead the European transition to Zero Emissions transportation and de-carbonisation of the economy.
Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.
Aftersales Administrator employer: BYD Europe
Contact Detail:
BYD Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its mission. Understand their goals, especially around zero-emission transportation, and think about how your skills can contribute to that vision. Show them you're not just looking for any job, but this job!
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on articulating your experience with communication, data management, and multitasking. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our mission to create a cleaner future.
We think you need these skills to ace Aftersales Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Aftersales Administrator role. Highlight your communication skills and experience in managing schedules, as these are key to impressing us!
Showcase Your Technical Skills: Don’t forget to mention your proficiency in Excel and any experience with data reporting. We love seeing candidates who can handle numbers and create compelling presentations, so let that shine through!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts well. We appreciate attention to detail, so make sure there are no typos or errors!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at BYD Europe
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Aftersales Administrator role. Familiarise yourself with the job responsibilities and requirements listed in the description. This will help you tailor your answers to show how your skills align perfectly with what they’re looking for.
✨Showcase Your Communication Skills
Since exceptional communication is key for this position, prepare examples that demonstrate your verbal and written communication prowess. Think of situations where you effectively coordinated between teams or presented data clearly. Practising these examples will help you articulate your experience confidently during the interview.
✨Master the Tech Tools
Brush up on your Excel skills, especially with formulas like VLOOKUP and Pivot Tables. You might be asked about your technical literacy, so being able to discuss how you've used these tools in past roles will give you an edge. Consider preparing a quick example of how you’ve used data to solve a problem or improve a process.
✨Prepare for Multitasking Questions
Given the fast-paced nature of the role, expect questions about how you handle multiple deadlines. Prepare a couple of scenarios where you successfully juggled various tasks without losing your composure. Highlight your organisational skills and attention to detail, as these are crucial for the Aftersales Administrator position.
