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- Tasks: Lead Denza's After Sales operations and build a service partner network in the UK.
- Company: Join Denza, a premium EV brand from BYD, the world's largest electrified car manufacturer.
- Benefits: Enjoy competitive pay, 25 days holiday, free parking, and team-building events.
- Why this job: Shape the customer experience for a new EV brand while driving sustainability in transportation.
- Qualifications: 10 years in automotive After Sales, strong communication skills, and a valid UK driver's license.
- Other info: Opportunity to travel within the UK and internationally, with a hands-on approach required.
The predicted salary is between 36000 - 60000 £ per year.
Social network you want to login/join with:
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Client:
BYD Europe
Location:
Uxbridge, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
95cbc828a575
Job Views:
29
Posted:
22.06.2025
Expiry Date:
06.08.2025
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Job Description:
As the first overseas subsidiary of BYD group, our main focus is to provide European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and other new energy products, as well as related after-sales services.
Denza is the new brand from BYD. The world\’s largest manufacturer of electrified cars, headquartered in Shenzhen (China), is also coming to the UK this year with its new premium brand Denza. One of the first models from the new BYD brand is the Z9 GT shooting brake, featuring unique technical specifications.
As Denza enters the UK market, we are seeking a passionate and hands-on After-Sales Manager for the United Kingdom to support the successful market entry and long-term positioning of the brand. In this role, you will take the lead in establishing Denza’s After Sales operations in the UK, acting as a key project manager and interface between Denza and the existing BYD After Sales and network development organisation.
You will be responsible for building a robust service partner network, ensuring full-service readiness at launch, and overseeing key aftersales projects in close collaboration with internal stakeholders and external partners. This position offers the unique opportunity to help shape the customer experience of a premium EV brand from the ground up, while leveraging the infrastructure and know-how of BYD, one of the world’s leading new energy vehicle manufacturers.
You will report directly to the UK head of after-sales.
Working location: Uxbridge, London
Key Objectives & Responsibilities:
- Establish and manage Denza’s After Sales operations in the UK in strong cooperation with the network team
- Act as the primary liaison between Denza and BYD\’s After Sales teams
- Develop and manage a high-quality service partner network
- Ensure full service readiness for market launch and beyond
- Drive and manage cross-functional aftersales projects
- All in close collaboration with BYD’s existing After Sales Organisation
Required Skills, Qualifications, and Experience:
- Strong experience in automotive After Sales operations and project management
- Excellent stakeholder management and communication skills
- Familiarity with the UK automotive service standards and dealer/service network structures
- Hands-on mentality with a structured, solution-oriented approach
- Fluency in English (spoken and written)
- Willingness to travel within the UK and to international locations. Approx. 50% travel
- Valid UK driver’s license required
- Several years of relevant professional experience, preferably around 10 years
- Has right to work in the UK
We offer:
- Performance and experience-based competitive remuneration;
- Scottish Widow workplace pension;
- 25 days paid holidays + public holidays;
- On-site free parking;
- Department & company wide teambuilding events;
- An exciting opportunity to lead the European transition to Zero Emissions transportation and de-carbonization of the economy.
We are looking for a candidate with strong automotive After Sales experience, an entrepreneurial mindset, and the ability to build bridges between global and local teams in a fast-moving environment. with digital media and social influencers to ensure brand visibility and success.
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After Sales Manager for Denza UK employer: BYD Europe
Contact Detail:
BYD Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land After Sales Manager for Denza UK
✨Tip Number 1
Network with professionals in the automotive industry, especially those with experience in after-sales operations. Attend industry events or join relevant online forums to connect with potential colleagues and learn about the latest trends in the EV market.
✨Tip Number 2
Familiarise yourself with Denza's product offerings and BYD's existing after-sales processes. Understanding their unique selling points and service standards will help you demonstrate your knowledge during interviews and discussions.
✨Tip Number 3
Showcase your project management skills by preparing examples of past projects where you've successfully managed after-sales operations. Be ready to discuss how you overcame challenges and improved customer satisfaction.
✨Tip Number 4
Highlight your ability to work collaboratively with diverse teams. Since this role involves liaising between Denza and BYD, emphasise your experience in stakeholder management and how you've built effective partnerships in previous roles.
We think you need these skills to ace After Sales Manager for Denza UK
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the After Sales Manager position. Tailor your application to highlight your relevant experience in automotive after-sales operations and project management.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in after-sales management, stakeholder communication, and project management. Use bullet points to make it easy to read and focus on achievements that demonstrate your hands-on mentality and structured approach.
Write a Strong Cover Letter: In your cover letter, express your passion for the automotive industry and your enthusiasm for Denza's entry into the UK market. Highlight how your skills align with the company's objectives and your ability to build a robust service partner network.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the After Sales Manager role.
How to prepare for a job interview at BYD Europe
✨Research Denza and BYD
Before the interview, make sure to thoroughly research Denza and its parent company, BYD. Understand their products, values, and market position in the UK. This knowledge will help you demonstrate your enthusiasm for the brand and show that you're well-prepared.
✨Highlight Relevant Experience
Given the focus on after-sales operations, be ready to discuss your previous experience in automotive after-sales management. Prepare specific examples of how you've successfully managed projects or built service networks in the past, as this will showcase your suitability for the role.
✨Showcase Stakeholder Management Skills
As the role involves liaising between Denza and BYD's After Sales teams, emphasise your stakeholder management skills. Share examples of how you've effectively communicated and collaborated with various teams to achieve common goals, highlighting your ability to bridge gaps between global and local teams.
✨Prepare Questions
Prepare insightful questions to ask during the interview. This could include inquiries about Denza's future plans in the UK market or how they envision the after-sales experience for customers. Asking thoughtful questions shows your genuine interest in the role and the company.
