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- Tasks: Join our After Sales team to manage shipments, support project managers, and assist with daily operations.
- Company: BYD UK is a leader in green energy technologies, promoting a zero-emission future.
- Benefits: Enjoy competitive pay, 25 holidays, team-building events, and free on-site parking.
- Why this job: Be part of a dynamic team making a real impact on clean energy and sustainability.
- Qualifications: An associate degree and 1-2 years of relevant experience are preferred; strong communication skills are essential.
- Other info: This role is based in Hounslow, offering a multicultural work environment.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a After-Sales Assistant to join our After Sales team, based in Hounslow at the BYD London Office.
Your key responsibilities will include:
- Handling daily tasks of the UK after-sales team.
- Managing the shipment of spare parts to ensure timely delivery to project sites.
- Supporting project managers in resolving on-site issues.
- Arranging and managing business travel, including transportation and accommodation.
- Managing internal processes required by the company.
- Maintaining local service provider resources in the UK.
- Booking third-party training courses for team skill development.
- Assisting with onboarding new employees, including training procedures.
- Managing after-sales engineers\’ vehicles, including maintenance and records.
- Monitoring engineers\’ overtime for reasonable work arrangements.
- Supporting daily operations and administrative tasks in the office.
- Performing other duties as assigned.
Your profile:
- Associate degree or higher in any field.
- 1-2 years relevant experience; familiarity with after-sales service is preferred.
- Proficient in English, written and spoken.
- Strong communication and organizational skills.
- Proficient in Microsoft Office.
- Attention to detail and responsibility.
- Team-oriented and adaptable to a multicultural environment.
- Problem-solving skills and ability to work under pressure.
- Basic financial knowledge is a plus.
- Right to work in the UK.
We offer:
- Competitive remuneration based on performance and experience, including pension plan.
- 25 holidays plus 8 bank holidays.
- Team-building events within the department and company.
- On-site free parking.
About BYD UK and BYD Energy Storage
BYD UK is the distributor of BYD Company Ltd, a China-based leader in green energy technologies, offering a range of Energy Storage Systems. Our mission is to build a zero-emission future that reconnects humanity with nature and promotes clean air. We seek talent aligned with this vision to join our diverse, dynamic team.
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After-Sales Assistant employer: BYD Europe
Contact Detail:
BYD Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land After-Sales Assistant
✨Tip Number 1
Familiarise yourself with the after-sales processes specific to the energy sector. Understanding how spare parts are managed and shipped can give you an edge in discussions during interviews.
✨Tip Number 2
Network with professionals in the after-sales field, especially those who work in similar industries. Attend relevant events or join online forums to gain insights and potentially get referrals.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Excel, as it will be crucial for managing data and reports. Consider taking a short course if you feel you need a refresher.
✨Tip Number 4
Prepare to demonstrate your problem-solving skills in real-life scenarios during the interview. Think of examples from your past experience where you successfully resolved issues under pressure.
We think you need these skills to ace After-Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in after-sales service. Emphasise your organisational skills and any experience with managing logistics or supporting teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you're a great fit for the After-Sales Assistant role. Mention your problem-solving abilities and adaptability to a multicultural environment.
Highlight Relevant Skills: In your application, specifically mention your proficiency in Microsoft Office and any experience you have with financial knowledge. This will demonstrate your capability to handle the administrative tasks required by the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects attention to detail, which is crucial for this position.
How to prepare for a job interview at BYD Europe
✨Know the Company and Its Mission
Before your interview, take some time to research BYD UK and its commitment to green energy technologies. Understanding their mission to build a zero-emission future will help you align your answers with their values and demonstrate your genuine interest in the role.
✨Highlight Relevant Experience
Make sure to discuss your previous experience related to after-sales service. Be prepared to provide specific examples of how you've handled similar responsibilities, such as managing shipments or resolving on-site issues, to showcase your suitability for the position.
✨Demonstrate Strong Communication Skills
As an After-Sales Assistant, effective communication is key. Practice articulating your thoughts clearly and concisely. You might be asked about how you would handle communication with project managers or clients, so think of scenarios where you successfully navigated challenging conversations.
✨Showcase Problem-Solving Abilities
Prepare to discuss situations where you've had to solve problems under pressure. Think of examples that highlight your ability to adapt and find solutions quickly, especially in a multicultural environment, as this is crucial for the role.
