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- Tasks: Lead a dynamic team to achieve sales targets and provide exceptional customer service.
- Company: Join BY TERRY, a luxury beauty brand known for innovative skincare and makeup since 2000.
- Benefits: Enjoy a creative work environment with opportunities for personal growth and product discounts.
- Why this job: Be part of a brand that empowers individuality and celebrates natural beauty every day.
- Qualifications: No specific experience required; passion for beauty and teamwork is essential.
- Other info: Dress code includes wearing BY TERRY products; flexible working hours with a monthly rota.
The predicted salary is between 28800 - 43200 £ per year.
Store Account Manager Harrods, Selfridges & John Lewis
To ensure that the counter achieves targets by driving the team. Duties including but not limited to:
- Setting an example for the team.
- Ensuring that all daily counter tasks are undertaken.
- Figures completion – daily and weekly. Managing targets and their allocation.
- Regular stock management, ensuring oos are minimal and to build a relationship with the instore buying to team to support this.
- To ensure the counter is adequately stocked with products, keeping an eye on stock levels throughout the day and replenishing where necessary and to ensure products are displayed with current company guidelines.
- Ensuring adequate counter cover by ensuring rotas are formatted.
- Delegating duties to the team and following up that they have been performed correctly.
- Mentoring the team
- Assisting with training new product launches.
- To ensure that an excellent level of customer service is always provided.
- To actively traffic stop to build brand awareness and ensure that the team also do this.
- To provide makeup and skincare consultations.
- To book appointments and build ongoing client loyalty. This includes customer database building and communication.
- To maintain the counter by cleaning surfaces and display areas daily with provided cleaning materials. Ensuring all consultation areas are always clean and ready to use.
- To effectively manage transactions. Stores where required will provide necessary cash handling training.
- To lead by example and be an active team member.
- To always represent the BY Terry brand in the best possible way.
Sales.
- To achieve sales targets as set by the company.
- To achieve personally and ensure the team also achieve brand items per transaction (IPT) and average pound sale (A£S) expectations.
- Currently set at:- IPT = 3. A£S – £150
- To actively promote new launches and promotions.
- To track team sales and feedback any sales information as required at the end of each day.
- To coach the team to enable them to reach their targets.
- To come up with new ideas for event promotions and work with the retail manager to execute these.
Dress code and image.
- To represent the company whilst at work by wearing our products and dressing in the dress code of the store location. Items should be clean and well pressed with no faded colours. Dress code requirements are discussed further at your brand induction.
Working hours
Your working hours are set out in your contract. Shift patterns will be confirmed in a monthly rota. You may be required to work such additional hours as may be necessary for the proper performance of your duties without extra remuneration. You are entitled to take an unpaid lunch break of one hour, to be taken at a time agreed by the Company.
The Company :
\\\”Beauty is not a stereotype; your personal style is your own signature, to be expressed day by day.” – Terry de Gunzburg, Founder.
Founded in the heart of Paris in 2000 by the iconic Terry de Gunzburg, BY TERRY believes in the transformative power of ‘Makeup that Cares’.
Our commitment goes beyond luxury – it’s about empowering individuals with skin-loving formulas that celebrate and enhance natural beauty, tailored to each person’s style and life experiences.
We champion the beauty of every individual, offering an innovative range of high-quality makeup, skincare, and fragrances designed to not only magnify but also improve skin day by day. Our signature products, Baume de Rose and Brightening CC Serum, embody this belief, blending exceptional skincare benefits with exquisite beauty.
With offices in Paris and London, BY TERRY is celebrated globally for its innovation and timeless glamour, present in the world’s most prestigious stores and supported by a comprehensive global distribution network. BY TERRY has earned numerous awards, especially for our groundbreaking hyaluronic-infused powders.
Join BY TERRY, and be part of a team that values creativity and a commitment to redefining beauty standards. Immerse yourself in a world where every day is an opportunity to inspire and be inspired. Together at BY TERRY, we make it up, we make it real, we make it recur.
Store Account Manager employer: BY TERRY
Contact Detail:
BY TERRY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Account Manager
✨Tip Number 1
Familiarise yourself with BY TERRY's product range and brand philosophy. Understanding their commitment to quality and innovation will help you connect with the team and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlight specific instances where you motivated your team to achieve targets or improved customer service.
✨Tip Number 3
Research current beauty trends and be ready to discuss how you would implement them at the counter. This shows your proactive approach and ability to drive sales through innovative ideas.
✨Tip Number 4
Network with current employees or industry professionals to gain insights into the company culture and expectations. This can provide you with valuable information that can set you apart from other candidates.
We think you need these skills to ace Store Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, team leadership, and customer service. Use specific examples that demonstrate your ability to achieve sales targets and manage stock effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the beauty industry and how your personal style aligns with BY TERRY's brand values. Mention your experience in mentoring teams and driving sales, and explain why you want to work specifically for BY TERRY.
Showcase Your Customer Service Skills: Emphasise your commitment to providing excellent customer service. Include examples of how you've built client loyalty in previous roles and how you plan to enhance the customer experience at BY TERRY.
Highlight Your Team Leadership Experience: Discuss your experience in leading and training teams. Provide examples of how you've motivated your team to meet targets and how you plan to mentor new staff at BY TERRY to ensure they represent the brand effectively.
How to prepare for a job interview at BY TERRY
✨Know the Brand Inside Out
Before your interview, make sure you research BY TERRY thoroughly. Understand their products, values, and what sets them apart in the beauty industry. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its success.
✨Showcase Your Leadership Skills
As a Store Account Manager, you'll be leading a team. Be prepared to discuss your previous experiences in managing teams, setting targets, and mentoring others. Use specific examples to illustrate how you've successfully driven a team towards achieving goals.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Be ready to share examples of how you've provided exceptional service in the past, handled difficult situations, and built customer loyalty. Highlight your ability to create a welcoming environment that aligns with BY TERRY's ethos.
✨Dress to Impress
Since the role involves representing the brand, ensure you dress in line with BY TERRY's image during the interview. Wear their products if possible, and choose an outfit that reflects the luxury and professionalism of the brand. This shows your commitment and understanding of their expectations.
