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For Companies At a Glance
- Tasks: Lead a dynamic team to achieve sales targets and provide exceptional customer service.
- Company: Join BY TERRY, a luxury beauty brand redefining beauty standards.
- Benefits: Competitive salary, training opportunities, and a creative work environment.
- Why this job: Be part of a team that empowers individuals through innovative beauty products.
- Qualifications: Strong leadership skills and a passion for beauty and customer service.
- Other info: Exciting career growth in a globally celebrated brand with a commitment to creativity.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Store Account Manager Harrods, Selfridges & John Lewis
To ensure that the counter achieves targets by driving the team. Duties including but not limited to:
- Setting an example for the team.
- Ensuring that all daily counter tasks are undertaken.
- Figures completion – daily and weekly. Managing targets and their allocation.
- Regular stock management, ensuring oos are minimal and to build a relationship with the instore buying to team to support this.
- To ensure the counter is adequately stocked with products, keeping an eye on stock levels throughout the day and replenishing where necessary and to ensure products are displayed with current company guidelines.
- Ensuring adequate counter cover by ensuring rotas are formatted.
- Delegating duties to the team and following up that they have been performed correctly.
- Mentoring the team
- Assisting with training new product launches.
- To ensure that an excellent level of customer service is always provided.
- To actively traffic stop to build brand awareness and ensure that the team also do this.
- To provide makeup and skincare consultations.
- To book appointments and build ongoing client loyalty. This includes customer database building and communication.
- To maintain the counter by cleaning surfaces and display areas daily with provided cleaning materials. Ensuring all consultation areas are always clean and ready to use.
- To effectively manage transactions. Stores where required will provide necessary cash handling training.
- To lead by example and be an active team member.
- To always represent the BY Terry brand in the best possible way.
Sales.
- To achieve sales targets as set by the company.
- To achieve personally and ensure the team also achieve brand items per transaction (IPT) and average pound sale (A£S) expectations.
- Currently set at:- IPT = 3. A£S – £150
- To actively promote new launches and promotions.
- To track team sales and feedback any sales information as required at the end of each day.
- To coach the team to enable them to reach their targets.
- To come up with new ideas for event promotions and work with the retail manager to execute these.
Dress code and image.
- To represent the company whilst at work by wearing our products and dressing in the dress code of the store location. Items should be clean and well pressed with no faded colours. Dress code requirements are discussed further at your brand induction.
Working hours
Your working hours are set out in your contract. Shift patterns will be confirmed in a monthly rota. You may be required to work such additional hours as may be necessary for the proper performance of your duties without extra remuneration. You are entitled to take an unpaid lunch break of one hour, to be taken at a time agreed by the Company.
The Company :
"Beauty is not a stereotype; your personal style is your own signature, to be expressed day by day.” – Terry de Gunzburg, Founder.
Founded in the heart of Paris in 2000 by the iconic Terry de Gunzburg, BY TERRY believes in the transformative power of ‘Makeup that Cares’.
Our commitment goes beyond luxury – it’s about empowering individuals with skin-loving formulas that celebrate and enhance natural beauty, tailored to each person’s style and life experiences.
We champion the beauty of every individual, offering an innovative range of high-quality makeup, skincare, and fragrances designed to not only magnify but also improve skin day by day. Our signature products, Baume de Rose and Brightening CC Serum, embody this belief, blending exceptional skincare benefits with exquisite beauty.
With offices in Paris and London, BY TERRY is celebrated globally for its innovation and timeless glamour, present in the world’s most prestigious stores and supported by a comprehensive global distribution network. BY TERRY has earned numerous awards, especially for our groundbreaking hyaluronic-infused powders.
Join BY TERRY, and be part of a team that values creativity and a commitment to redefining beauty standards. Immerse yourself in a world where every day is an opportunity to inspire and be inspired. Together at BY TERRY, we make it up, we make it real, we make it recur.
Store Account Manager employer: BY TERRY
Contact Detail:
BY TERRY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Account Manager
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with BY TERRY's products and values. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a candidate who truly gets what the company is about.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can be a game-changer in landing that Store Account Manager role.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to team management and sales targets. Role-play with a friend or use our resources to boost your confidence and ensure you can articulate your experience effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Account Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the beauty industry shine through. We want to see how much you care about makeup and skincare, so share your personal experiences and what inspires you about our brand!
Tailor Your CV: Make sure your CV is tailored to the Store Account Manager role. Highlight relevant experience, especially in team management and sales targets. We love seeing how you've driven teams to success in the past!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at BY TERRY
✨Know Your Products Inside Out
Before your interview, make sure you’re familiar with BY TERRY's product range. Understand the key benefits of their makeup and skincare lines, especially the signature products like Baume de Rose and Brightening CC Serum. This knowledge will help you demonstrate your passion for the brand and your ability to provide excellent customer consultations.
✨Showcase Your Leadership Skills
As a Store Account Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully motivated and mentored others. Think about how you can inspire your team to achieve sales targets and maintain high standards of customer service, as this is crucial for the role.
✨Demonstrate Your Sales Acumen
Be ready to discuss your previous sales achievements and how you’ve met or exceeded targets. Bring specific numbers to the table, like average pound sale (A£S) figures or items per transaction (IPT). This will show that you understand the importance of driving sales and can contribute to the store’s success.
✨Dress to Impress
Since the role involves representing the BY TERRY brand, ensure you dress in line with the company’s image during the interview. Wear clean, well-pressed clothing that reflects the brand’s style. This not only shows your understanding of the dress code but also demonstrates your commitment to embodying the brand values.
