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- Tasks: Lead a dynamic team to achieve sales targets and enhance customer experiences in luxury retail.
- Company: Join BY TERRY, a prestigious cosmetics brand known for innovation and quality.
- Benefits: Competitive salary, opportunities for travel, and professional development in a vibrant industry.
- Other info: Dynamic work environment with a focus on personal growth and team collaboration.
- Why this job: Be an ambassador for a luxury brand and inspire teams while driving sales success.
- Qualifications: Proven retail management experience, preferably in beauty, with strong leadership skills.
The predicted salary is between 35000 - 45000 £ per year.
BY TERRY is an international luxury cosmetics brand founded in 2000 by Terry de Gunzburg in Paris. Encompassing makeup, skincare, and fragrance, BY TERRY is stocked in more than 20 markets and represented in some of the world's most prestigious stores, including Harrods, Galeries Lafayette, Space NK & Sephora.
The Retail Manager is responsible for achieving and exceeding national sales targets in the UK Market through finding and implementing business solutions at POS, developing partnerships at counter and store management levels. An ambassador for the Brand, the Retail Manager will reflect the brand values and customer base.
Key Responsibilities:
- Manage the in-store execution of the UK sales strategy to achieve targets.
- Determine, drive and track sales targets to meet and exceed plan and KPI’s.
- Travel regularly with the team to provide feedback, coaching and support to ensure achievement of their business objectives.
- Analysing sales data and reporting figures.
- Lead and develop the team and develop a culture of high performance.
- Provide on-going performance management: developing the sales team through coaching, mentoring, and other appropriate development opportunities.
- Oversee local application of expenditure within agreed budget.
- Review the implementation of visual merchandising and ensure it meets brand guidelines.
- Schedule direct reports to optimise coverage according to business needs.
- Maintain excellent hygiene standards throughout the region.
- Raise operational issues for resolution in a timely manner.
People Specific:
- Implement individual development plans and conduct regular reviews that encourage two-way feedback and coaching.
- Work in close partnership with the Training team to ensure that the Training focus and strategy is achieved.
- Assess performance of teams.
- Maintain effective communication – written, verbal and electronic.
- Proactively anticipate staffing needs, including sourcing and selecting talent.
- Create and maintain an atmosphere of open and positive communication.
- Create a positive, cohesive, cooperative team culture.
Skills and Experience:
- Proven management experience of multi-site accounts in a retail environment.
- Experience within the beauty industry, particularly Makeup and Skincare.
- Good communication skills, confident in presenting concepts internally and externally.
- Natural tendency for problem solving and ability to remain calm under pressure.
- Computer literacy; strong knowledge of the Microsoft Office suite.
- Flexible attitude, team player and willingness to learn.
- The ability and willingness to travel are required for this role.
Desirable:
- Premium Beauty, Cosmetics or Fragrance industry experience.
- Understanding and experience of working with national department store chains.
- Experience of successfully developing excellent customer relationships at a national and local level.
Retail Manager in London employer: BY TERRY
Contact Detail:
BY TERRY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager in London
✨Tip Number 1
Get to know the brand inside out! Research BY TERRY's products, values, and market presence. This way, when you walk into an interview, you can show off your passion and knowledge, making you stand out as a true ambassador for the brand.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals, which can be a game-changer in landing that Retail Manager role.
✨Tip Number 3
Showcase your leadership skills! Prepare examples of how you've developed teams and driven sales in previous roles. Use specific metrics to demonstrate your success, as this will resonate well with the hiring team looking for someone who can lead and inspire.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the team directly. So, get your application in and let’s make magic happen!
We think you need these skills to ace Retail Manager in London
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for the beauty industry shine through! Share specific experiences that highlight your enthusiasm for luxury cosmetics and how you connect with customers.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. We want to see how your experience aligns with what we're looking for!
Highlight Your Management Skills: As a Retail Manager, showcasing your leadership abilities is crucial. Include examples of how you've developed teams, driven sales, and created a positive work environment in your previous roles.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at BY TERRY
✨Know Your Brand Inside Out
Before the interview, dive deep into BY TERRY's history, products, and values. Familiarise yourself with their iconic items like the Baume de Rose lip balm and understand what sets them apart in the luxury cosmetics market. This knowledge will help you demonstrate your passion for the brand and how you can embody its values.
✨Showcase Your Leadership Skills
As a Retail Manager, you'll need to lead and inspire teams. Prepare examples of how you've successfully managed multi-site accounts or developed team members in previous roles. Highlight your coaching and mentoring experiences, as well as any strategies you've implemented to drive performance and achieve sales targets.
✨Demonstrate Your Customer Focus
BY TERRY is all about premium customer experience, so be ready to discuss how you've enhanced customer relationships in past roles. Share specific instances where you've gone above and beyond to meet customer needs or resolved issues effectively, showcasing your ability to adapt to different retail environments.
✨Prepare for Data-Driven Discussions
Analysing sales data is a key responsibility for this role. Brush up on your analytical skills and be prepared to discuss how you've used data to inform business decisions in the past. Bring examples of how you've tracked sales targets and adjusted strategies based on performance metrics to ensure you're meeting KPIs.