At a Glance
- Tasks: Lead a dynamic retail team to achieve sales targets and enhance customer experience.
- Company: Join BY TERRY, a luxury cosmetics brand with a global presence.
- Benefits: Competitive salary, travel opportunities, and a vibrant work culture.
- Other info: Exciting career growth in a fast-paced, innovative environment.
- Why this job: Be an ambassador for a prestigious brand and inspire your team.
- Qualifications: Retail management experience, preferably in beauty, and strong leadership skills.
The predicted salary is between 40000 - 50000 € per year.
BY TERRY is an international luxury cosmetics brand founded in 2000 by Terry de Gunzburg in Paris. Encompassing makeup, skincare, and fragrance, BY TERRY is stocked in more than 20 markets and represented in some of the world's most prestigious stores, including Harrods, Galeries Lafayette, Space NK & Sephora.
The Retail Manager is responsible for achieving and exceeding national sales targets in the UK Market through finding and implementing business solutions at POS, developing partnerships at counter and store management levels. An ambassador for the Brand, the Retail Manager will reflect the brand values and customer base.
Responsibilities include:
- Achieving optimal financial results through the empowerment of the field sales team to maximise sales potential and ensuring superior service to customers.
- Overseeing day-to-day operations, anticipating needs, and identifying business challenges while executing sales, training, and merchandising with excellence.
- Exuding passion and enthusiasm for the Brand to the field and store retail teams, developing a unique and personalised working relationship with Retail partners.
- Managing the in-store execution of the UK sales strategy to achieve targets.
- Determining, driving, and tracking sales targets to meet and exceed plans and KPIs.
- Travelling regularly with the team to provide feedback, coaching, and support to ensure achievement of business objectives.
- Analysing sales data and reporting figures, ensuring brand expectations on NPD, hero 5, and core sales divisions are met.
- Leading and developing the team to foster a culture of high performance.
- Providing ongoing performance management through coaching, mentoring, and development opportunities.
- Overseeing local application of expenditure within agreed budget including incentives, commissions, bonus structure, and staffing budget.
- Reviewing the implementation of visual merchandising, new launch displays, and collateral placement as directed by the marketing team.
- Ensuring visual merchandising in the field consistently meets brand guidelines and expectations.
- Maintaining excellent hygiene standards throughout the region.
- Working in close partnership with the Training team to ensure that the Training focus and strategy is achieved.
- Assessing performance of teams and proactively anticipating staffing needs.
- Recruiting and hiring the best professionals who embody the brand.
- Creating and maintaining an atmosphere of open and positive communication, professionalism, and creativity through team meetings and a collaborative management style.
Requirements:
- Proven management experience of multi-site accounts in a retail environment.
- Experience within the beauty industry, particularly Makeup and Skincare.
- Natural tendency for problem solving and ability to remain calm under pressure, handle multiple projects, and meet timelines.
- Computer literacy; strong knowledge of the Microsoft Office suite including Word, Excel, PowerPoint, and Outlook.
- Flexible attitude, team player, and willingness to learn.
- The ability and willingness to travel are required for this role.
- Premium Beauty, Cosmetics or Fragrance industry experience.
- Understanding and experience of working with national department store chains.
- Experience of successfully developing excellent customer relationships at a national and local level.
Manager (retail) in London employer: BY TERRY
BY TERRY is an exceptional employer that fosters a vibrant and dynamic work culture, where passion for beauty and customer experience is at the forefront. Employees benefit from ongoing development opportunities, including coaching and mentoring, while working alongside a team that values creativity and collaboration. With a strong presence in prestigious retail locations across the UK, this role offers the chance to be part of a luxury brand that is committed to excellence and innovation in the cosmetics industry.
StudySmarter Expert Advice🤫
We think this is how you could land Manager (retail) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the beauty industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion for the brand! When you get that interview, make sure to express your enthusiasm for BY TERRY and its products. Share your favourite items and how they’ve impacted your beauty routine – it’ll show you’re genuinely invested.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle various retail scenarios, like managing a team under pressure or boosting sales during a slow period. Practising these responses will help you shine in interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can tailor your CV and cover letter to highlight your experience in retail management and customer service, making you stand out from the crowd.
We think you need these skills to ace Manager (retail) in London
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for the beauty industry shine through! Share specific experiences that highlight your enthusiasm for luxury cosmetics and how you connect with customers.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the key responsibilities and values mentioned in the job description. We want to see how your skills align with our brand's mission and goals!
Highlight Your Management Skills:As a Retail Manager, showcasing your leadership experience is crucial. Include examples of how you've developed teams, driven sales, and created a positive work environment in your previous roles.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with BY TERRY!
How to prepare for a job interview at BY TERRY
✨Know Your Brand Inside Out
Before the interview, dive deep into BY TERRY's history, products, and brand values. Familiarise yourself with their iconic items like the Baume de Rose lip balm and understand what sets them apart in the luxury cosmetics market. This knowledge will help you demonstrate your passion for the brand and how you can embody its values.
✨Showcase Your Leadership Skills
As a Retail Manager, you'll need to inspire and lead teams. Prepare examples of how you've successfully managed teams in the past, focusing on coaching, mentoring, and developing talent. Highlight specific instances where your leadership directly contributed to achieving sales targets or improving team performance.
✨Be Ready to Discuss Sales Strategies
Think about how you would approach achieving and exceeding sales targets in a competitive environment. Be prepared to discuss your experience with analysing sales data, tracking KPIs, and implementing effective sales strategies. Show that you can think critically about business challenges and propose actionable solutions.
✨Demonstrate Customer-Centric Thinking
BY TERRY values premium customer experiences, so be ready to share how you've prioritised customer satisfaction in your previous roles. Discuss how you’ve built strong relationships with customers and retail partners, and how you plan to maintain that focus in this role. Your ability to adapt to different retail environments will also be key!
