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- Tasks: Engage customers with beauty consultations and build brand loyalty at Harrods.
- Company: Join BY TERRY, a luxury beauty brand founded by Terry de Gunzburg in Paris.
- Benefits: Enjoy flexible working hours, creative freedom, and a vibrant team culture.
- Why this job: Be part of a brand that empowers individuality and celebrates natural beauty.
- Qualifications: No specific experience required, just a passion for beauty and customer service.
- Other info: Create your own social media content and showcase your artistry weekly.
We are looking for a Beauty Consultant to represent our brand at Harrods, on a 2-day-per-week contract.
General duties
- Always provide an excellent level of customer service.
- Actively traffic stop to attract new customers and build brand awareness.
- Provide makeup and skincare consultations as per Company and Store requirements.
- Meet artistry expectations and have good artistry techniques while relaying the BY TERRY message.
- Book appointments and build ongoing client loyalty. This includes customer database building for BY TERRY specifically as well as store databases to meet both Company and Store KPI expectations.
- Customers should be contacted regularly to check on how products are working and invite to events.
- Ensure the counter is adequately stocked with products, keeping an eye on stock levels throughout the day.
- Communicate with your manager regarding out of or low stocks and replenish where necessary, ensuring products are displayed within current company guidelines.
- Maintain the counter by cleaning surfaces and display areas daily with provided cleaning materials. Ensure all consultation areas are always clean and ready to use.
- All surfaces, products and brushes should be cleaned and sanitised after each client. It is also vital that good personal hygiene practice is followed throughout the day and to the latest guidelines.
- Effectively manage transactions. Stores where required will provide necessary cash handling training.
- Be an active team member. Be friendly, approachable, outgoing, punctual, extremely presentable, trustworthy, and reliable.
- You will be expected to produce your own content for social media and submit at least one ‘look of the week’ or item of content each week.
- Always represent the BY TERRY brand in the best possible way.
Sales
- Achieve sales targets and KPI’s as set by the company.
- Be a good consistent seller who link sells all the time with the Hero 5 and newness.
- Achieve brand items per transaction (IPT) and average pound sale (A£S) expectations. Currently set at: IPT = 3. A£S - £150.
- Actively promote new launches and promotions. This includes build up discussions with clients and other departments, booking appointments and tracking sales.
- Always be aware of daily/weekly personal and counter targets, track sales and feedback any sales information as required at the end of each day.
Company:
“Beauty is not a stereotype; your personal style is your own signature, to be expressed day by day.” - Terry de Gunzburg, Founder.
Founded in the heart of Paris in 2000 by the iconic Terry de Gunzburg, BY TERRY believes in the transformative power of ‘Makeup that Cares’. Our commitment goes beyond luxury - it’s about empowering individuals with skin-loving formulas that celebrate and enhance natural beauty, tailored to each person’s style and life experiences.
We champion the beauty of every individual, offering an innovative range of high-quality makeup, skincare, and fragrances designed to not only magnify but also improve skin day by day. Our signature products, Baume de Rose and Brightening CC Serum, embody this belief, blending exceptional skincare benefits with exquisite beauty.
With offices in Paris and London, BY TERRY is celebrated globally for its innovation and timeless glamour, present in the world’s most prestigious stores and supported by a comprehensive global distribution network. BY TERRY has earned numerous awards, especially for our groundbreaking hyaluronic-infused powders.
Join BY TERRY, and be part of a team that values creativity and a commitment to redefining beauty standards. Immerse yourself in a world where every day is an opportunity to inspire and be inspired. Together at BY TERRY, we make it up, we make it real, we make it recur.
Beauty employer: BY TERRY
Contact Detail:
BY TERRY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty
✨Tip Number 1
Familiarise yourself with BY TERRY's product range and brand philosophy. Understanding their signature products, like Baume de Rose and Brightening CC Serum, will help you engage customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Practice your makeup application skills and artistry techniques. Being able to showcase your abilities during consultations will not only impress potential clients but also align with the artistry expectations outlined in the job description.
✨Tip Number 3
Network with other beauty professionals and attend industry events. Building connections can provide insights into the latest trends and customer preferences, which will be beneficial when promoting new launches and achieving sales targets.
✨Tip Number 4
Showcase your social media skills by creating engaging content related to beauty and skincare. This will demonstrate your ability to produce the required 'look of the week' and highlight your creativity, making you a more attractive candidate for the role.
We think you need these skills to ace Beauty
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with BY TERRY's philosophy and product range. Highlight your understanding of their commitment to beauty and skincare in your application.
Tailor Your CV: Ensure your CV reflects relevant experience in beauty consultancy, customer service, and sales. Emphasise any previous roles where you met sales targets or provided exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty and customer engagement. Mention specific skills that align with the job description, such as artistry techniques and client relationship building.
Showcase Your Social Media Skills: Since the role involves producing content for social media, include examples of your previous work or ideas for potential content. This could be a portfolio or links to your social media profiles that demonstrate your creativity.
How to prepare for a job interview at BY TERRY
✨Know the Brand Inside Out
Before your interview, make sure you research BY TERRY thoroughly. Understand their products, values, and what sets them apart in the beauty industry. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its success.
✨Showcase Your Artistry Skills
Since the role requires good artistry techniques, be prepared to discuss your experience with makeup and skincare consultations. Bring a portfolio or examples of your work to showcase your skills and creativity during the interview.
✨Emphasise Customer Service Excellence
Highlight your previous experiences in customer service and how you’ve gone above and beyond to meet client needs. Be ready to share specific examples of how you’ve built customer loyalty and provided exceptional service in past roles.
✨Prepare for Sales-Related Questions
As achieving sales targets is crucial for this position, be prepared to discuss your sales experience. Think of examples where you successfully met or exceeded sales goals, and be ready to explain your approach to link selling and promoting new products.
