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For Companies At a Glance
- Tasks: Handle client inquiries and manage clinic operations with speed and professionalism.
- Company: Join By Narjis Aesthetics & Academy, a vibrant aesthetic clinic in Marylebone.
- Benefits: Competitive salary, flexible hours, and a dynamic work environment.
- Why this job: Be part of a fast-paced team making a real impact in the beauty industry.
- Qualifications: Experience in admin or sales, excellent communication skills, and a knack for organisation.
- Other info: Immediate start available with great opportunities for growth.
The predicted salary is between 1000 - 1400 £ per month.
We are seeking a highly organised, fast-paced Back of House Admin to join By Narjis Aesthetics & Academy in Marylebone, London. This role is critical for ensuring every client inquiry is handled promptly and professionally, supporting seamless clinic operations, and driving sales conversions through excellent communication and diary management.
Working Hours
Full-time: 10 hours per day, 5 days a week (50 hours per week). Flexibility required for occasional evening or weekend coverage based on clinic needs.
Key Responsibilities
- Respond to every client inquiry (phone, email, DM, WhatsApp) with speed, accuracy, and professionalism.
- Convert inquiries into bookings through persuasive, tailored communication and strong product/service knowledge.
- Manage the clinic diary: schedule appointments, coordinate staff calendars, handle last-minute changes, and avoid double-bookings.
- Relay information efficiently between clients, practitioners, and management to ensure clarity and follow-through.
- Maintain accurate records of all client interactions and bookings.
- Proactively follow up with leads and past clients to maximise conversion rates.
- Support sales initiatives and upsell relevant treatments or courses as appropriate.
- Monitor and report on inquiry trends, conversion rates, and client feedback to management.
- Assist with general administrative tasks as needed (filing, reporting, inventory updates).
Required Experience & Skills
- Proven experience in a high-volume admin, front of house, or sales support role (ideally in aesthetics, beauty, healthcare, or similar service sector).
- Demonstrated track record of converting inquiries to bookings or sales.
- Exceptional written and verbal communication skills.
- Highly organised, detail-oriented, and able to manage multiple priorities under pressure.
- Fast learner, sharp thinker, and proactive problem solver.
- Confident using booking/CRM systems, email, and messaging platforms.
- Excellent diary management and time management skills.
Personal Attributes
- Calm under pressure and thrives in a fast-paced environment.
- Naturally persuasive, empathetic, and client-focused.
- Discreet with sensitive information.
- Team player who collaborates well with practitioners and management.
Application Process
To apply, please send your CV and a brief cover letter outlining your relevant experience and why you're the perfect fit for a fast-paced, client-focused role at By Narjis Aesthetics & Academy.
Additional Details
- Experience: Required
- Languages: English – Advanced
- Employment: Full-time
- Salary: £1,000 – £1,400 monthly
- Starting time: Immediate start!
Back of house admin in Westminster employer: By Narjis Clinic
Contact Detail:
By Narjis Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Back of house admin in Westminster
✨Tip Number 1
Get to know the company inside out! Research By Narjis Aesthetics & Academy, their services, and their values. This way, when you get that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your communication skills! Since this role is all about handling client inquiries, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or family member to nail down those persuasive techniques.
✨Tip Number 3
Be proactive! If you have the chance, reach out to the clinic before applying. Ask questions about the role or express your enthusiasm. It shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Back of house admin in Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in admin roles, especially in fast-paced environments. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Back of House Admin role. Be specific about your experience with client inquiries and diary management, and let your personality come through.
Show Off Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application reflects your exceptional communication skills. Keep it professional yet friendly, just like we do at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important details about the role!
How to prepare for a job interview at By Narjis Clinic
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the services and products offered by By Narjis Aesthetics & Academy. This will help you answer questions confidently and show that you’re genuinely interested in the role.
✨Practice Your Communication Skills
Since this role involves a lot of client interaction, practice your verbal and written communication skills. Try role-playing common scenarios with a friend to get comfortable with responding to inquiries and converting them into bookings.
✨Show Off Your Organisational Skills
Be prepared to discuss how you manage your time and organise tasks. Bring examples of how you’ve successfully handled multiple priorities in previous roles, especially in fast-paced environments.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the clinic’s approach to client care, or how they measure success in the admin role. This shows your enthusiasm and helps you gauge if it’s the right fit for you.
