At a Glance
- Tasks: Be the friendly face of our gym, greeting clients and managing appointments.
- Company: Join a vibrant gym in Marylebone with a focus on community and service.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Why this job: Make a difference in people's fitness journeys while honing your customer service skills.
- Qualifications: Customer service experience and great communication skills are a must.
- Other info: Fast-paced environment with opportunities for growth and development.
The predicted salary is between 24000 - 36000 Β£ per year.
On site roles for both full-time and part-time Front Desk Receptionist role in our Marylebone branch. The Front Desk Receptionist is responsible for maintaining excellent customer service and ensuring the gym runs efficiently. This includes:
- Greeting clients
- Answering phone calls and email inquiries
- Scheduling appointments
- Maintaining the cleanliness of the gym
Qualifications
- Experience in customer service, reception, or administrative support
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Ability to problem-solve and think on your feet
- Willingness to work flexible hours including early mornings, evenings, weekends
Front of House / Receptionist (Marylebone Location) employer: BXR London
Contact Detail:
BXR London Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Front of House / Receptionist (Marylebone Location)
β¨Tip Number 1
Make sure to showcase your customer service skills during the interview. We want to see how you handle different situations, so think of examples where you've gone above and beyond for a client.
β¨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, we need to know you can engage with clients confidently. Try role-playing common scenarios with a friend.
β¨Tip Number 3
Be ready to demonstrate your multitasking abilities. We often juggle phone calls, emails, and in-person inquiries all at once, so think of ways you've successfully managed multiple tasks in previous roles.
β¨Tip Number 4
Donβt forget to check out our website for the application process! Applying directly through us not only shows your interest but also gives you a better chance to stand out from the crowd.
We think you need these skills to ace Front of House / Receptionist (Marylebone Location)
Some tips for your application π«‘
Show Off Your Customer Service Skills: Make sure to highlight any experience you have in customer service or reception roles. We want to see how you've made clients feel welcome and valued in the past!
Tailor Your Application: Donβt just send a generic application! Take a moment to customise your CV and cover letter to reflect the specific skills and experiences that match the Front of House role at our Marylebone branch.
Keep It Professional Yet Friendly: Remember, weβre looking for someone who can maintain excellent customer service. Use a friendly tone in your writing while keeping it professional β itβs all about striking the right balance!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from us!
How to prepare for a job interview at BXR London
β¨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Front Desk Receptionist. Familiarise yourself with the tasks mentioned in the job description, like greeting clients and handling inquiries. This will help you demonstrate your knowledge and enthusiasm for the role.
β¨Show Off Your Customer Service Skills
Since this role is all about excellent customer service, prepare examples from your past experiences where youβve gone above and beyond for a customer. Think about how you handled difficult situations or made someoneβs day better β these stories will showcase your interpersonal skills.
β¨Practice Multi-tasking Scenarios
Given that the job requires handling multiple tasks at once, consider practising scenarios where you juggle different responsibilities. You might want to simulate answering a phone call while scheduling an appointment. This will help you feel more confident in a fast-paced environment.
β¨Be Ready for Flexibility Questions
Since the role requires flexibility with hours, be prepared to discuss your availability openly. Think about how you can accommodate early mornings, evenings, or weekends, and express your willingness to adapt. This shows that youβre committed and ready to meet the needs of the gym.