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- Tasks: Lead daily operations, manage teams, and enhance client experience.
- Company: Join a dynamic financial services firm in Chesterfield.
- Benefits: Enjoy hybrid working with flexible office days and competitive perks.
- Why this job: Be part of a high-performance culture that values continuous improvement and teamwork.
- Qualifications: Experience in operations and team management within financial services or pensions is essential.
- Other info: This role requires 2 days in the office; apply if you meet the criteria!
The predicted salary is between 36000 - 60000 £ per year.
We are recruiting for an Operations Manager based in Chesterfield with a Pensions or Financial Services background. The Operations Manager will be responsible for the effective day-to-day performance, oversight and management of your direct reports. Where quality and service level targets are not being met, it is crucial that relevant action is taken to investigate and adjust resources.
You will help monitor KPI's, address issues impacting client experience and implement processes for better ways of working. You will support in setting goals, objectives and quality standards for your direct reports, all whilst driving a high-performance culture.
Ideally, you will have:
- Experience in Operations
- Experience in identifying and driving continuous improvement
- A background in successfully leading team/s responsible for delivery of service
- Proven management experience
This is a hybrid working role, requiring 2 days in the office. Candidates with an FS or Pensions background can only be considered at this time. If of interest, please apply below.
Operations Manager (Chesterfield) employer: BWD Search & Selection
Contact Detail:
BWD Search & Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager (Chesterfield)
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in the pensions and financial services sector. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly changing industry.
✨Tip Number 2
Network with professionals in the pensions and financial services field. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities within their organisations.
✨Tip Number 3
Prepare specific examples of how you've successfully led teams and driven continuous improvement in previous roles. Being able to articulate these experiences clearly will set you apart during discussions with our hiring team.
✨Tip Number 4
Research StudySmarter's company culture and values. Understanding what we stand for will help you align your answers during interviews and show that you're genuinely interested in being part of our team.
We think you need these skills to ace Operations Manager (Chesterfield)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations management, particularly within the pensions or financial services sector. Use specific examples to demonstrate your ability to lead teams and drive continuous improvement.
Craft a Compelling Cover Letter: In your cover letter, explain why you are interested in the Operations Manager role and how your background aligns with the company's needs. Emphasise your experience in managing performance and achieving service level targets.
Highlight Relevant Skills: Focus on skills that are crucial for the role, such as KPI monitoring, team leadership, and process implementation. Provide concrete examples of how you've successfully applied these skills in previous positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for an Operations Manager.
How to prepare for a job interview at BWD Search & Selection
✨Showcase Your Operations Experience
Be prepared to discuss your previous roles in operations management. Highlight specific examples where you successfully improved processes or led a team, especially in the financial services or pensions sector.
✨Demonstrate Continuous Improvement Mindset
Employers are looking for candidates who can identify and drive continuous improvement. Prepare to share instances where you've implemented changes that enhanced efficiency or service quality.
✨Prepare for KPI Discussions
Since monitoring KPIs is a key part of the role, be ready to talk about how you've tracked performance metrics in the past. Discuss how you addressed any issues that arose and the impact of your actions.
✨Emphasise Leadership Skills
As an Operations Manager, you'll need to lead a team effectively. Be sure to convey your management style and provide examples of how you've motivated and developed your direct reports to achieve high performance.
