At a Glance
- Tasks: Lead onsite execution for high-value packaging projects and ensure smooth installation and commissioning.
- Company: Join Barry-Wehmiller, a company that values innovation and diverse experiences.
- Benefits: Competitive salary, travel opportunities, and a supportive work environment.
- Other info: Flexible hours and travel required; we welcome diverse backgrounds to apply.
- Why this job: Make a real impact by coordinating complex projects and engaging with customers directly.
- Qualifications: 5+ years in project execution, strong communication skills, and technical understanding.
The predicted salary is between 40500 - 49500 £ per year.
Site Services Manager
The Site Services Manager leads onsite execution for complex, high‑value BW Packaging projects, serving as the primary onsite extension of the assigned Project Manager during installation, commissioning, and acceptance.
The role owns daily field coordination, execution discipline, and onsite communication to ensure delivery aligns with approved scope, schedule, cost, safety, and customer commitments.
Acting as the central onsite coordinator for field service resources, installation contractors, OEM partners, and customer stakeholders, the manager maintains a strong customer focus while proactively identifying execution risks, scope exposure, and conditions that could erode schedule, cost or margin outcomes.
Key Responsibilities
- Onsite Execution & Field Leadership
- Enable effective onsite performance by clarifying priorities, sequencing work, removing execution obstacles, and ensuring teams have the information needed to execute safely and efficiently.
- Lead all onsite service, installation, and commissioning activity during project execution.
- Direct and coordinate BW service technicians, installation supervision, contractors, and OEM partners onsite.
- Maintain daily control of onsite priorities, sequencing, and issue resolution.
- Conduct daily onsite coordination meetings with BW, contractor, and OEM teams.
- Ensure onsite execution aligns with safety expectations, scope commitments, and installation standards.
- Participate in SAT execution with a clear understanding of acceptance criteria and contractual commitments.
- Project Manager Partnership & Governance
- Operate as the onsite execution lead in direct support of the assigned Project Manager.
- Provide daily status, activity, and issue updates with clear articulation of risks, decisions, and recommended actions.
- Support final acceptance activities through close coordination with the Project Manager and customer.
- Identify execution risks, constraints, and scope exposure early and elevate through defined project channels.
- Customer & Stakeholder Engagement
- Serve as the primary onsite liaison between the customer and BW execution teams.
- Maintain clear, professional, and proactive communication with customer stakeholders throughout installation and commissioning.
- Attend and lead onsite customer meetings, reinforcing confidence through transparency and follow‑through.
- Balance strong customer advocacy with disciplined alignment to contractual and project commitments.
- Scope, Change & Warranty Coordination
- Identify scope changes and execution impacts; document and communicate implications to the Project Manager and customer.
- Coordinate warranty communication and action tracking with the Project Manager and Operations teams.
- Ensure onsite issues, decisions, and actions are documented clearly and consistently.
- Resource, Schedule & Financial Coordination
- Coordinate BW and OEM resource and staffing requirements and schedule changes with Field Service leadership.
- Support weekly review of service purchase orders, warranty status, and financial visibility using D365 and related systems.
- Apply execution judgment to protect schedule adherence, utilization efficiency, and cost outcomes.
- Cross‑Functional Alignment
- Partner with Project Management, Field Service leadership, Operations, and OEM teams to maintain execution continuity.
- Enable effective handoffs and coordination across internal and external execution teams during installation.
Qualifications & Experience
- 5+ years of experience leading onsite execution for complex manufacturing or capital equipment projects, including installation, commissioning, and acceptance.
- Demonstrated technical understanding and judgment in mechanical, electrical, or controls systems as applied in field service, installation, and commissioning environments, or equivalent technical education.
- Excellent written and verbal communication skills, with the ability to convey issues, risks, and decisions clearly to customers and internal teams.
- Strong customer focus, balancing responsiveness and advocacy with disciplined execution and contractual alignment.
- Proven ability to anticipate execution risks, scope exposure, and cost or schedule erosion and take timely action.
- Proven ability to lead and influence cross‑functional and third‑party teams without direct authority.
- Strong working knowledge of ERP and project tracking systems; proficiency with Microsoft Office tools.
- Packaging industry experience preferred.
- Extensive customer‑facing field experience strongly valued.
- Willingness to adjust work hours, travel schedules, and onsite presence in response to project needs, customer requirements, and critical execution milestones.
- Flexibility to take on evolving responsibilities in response to strategic priorities and business needs.
- Travel: 50–70%, including extended onsite assignments during critical installation and commissioning phases.
At Barry‑Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job.
If your experience is close to what you see listed here, please still consider applying.
We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions.
Please let us know if you require reasonable accommodations during the interview process.
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Site Service Manager employer: BW Packaging
At Barry-Wehmiller, we pride ourselves on being an exceptional employer, offering a dynamic work culture that values collaboration and innovation. As a Site Services Manager, you will benefit from extensive professional growth opportunities while working in a supportive environment that prioritises safety and customer satisfaction. Our commitment to diversity and inclusion ensures that every employee's unique experiences contribute to meaningful and rewarding projects, making this an ideal place for those seeking impactful careers.
StudySmarter Expert Advice🤫
We think this is how you could land Site Service Manager
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like BW Packaging, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Site Service Manager
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to BW Packaging specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at BW Packaging
✨Know Your Manufacturing Processes
Before you walk into the interview with BW Packaging, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like BW Packaging value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
