At a Glance
- Tasks: Support and enhance IT infrastructure while solving technical challenges.
- Company: Join BW Legal, a leader in innovative IT solutions.
- Benefits: Enjoy a competitive salary, flexible hours, and extensive wellbeing support.
- Other info: Be part of a supportive culture that values personal and professional growth.
- Why this job: Make a real impact in a dynamic team with cutting-edge technology.
- Qualifications: Experience in IT systems, networks, and security is essential.
The predicted salary is between 32000 - 37000 € per year.
Are you an experienced IT professional looking for an exciting new challenge as an Infrastructure Engineer? At BW Legal, infrastructure support is integral to our success. Our unique client, customer and colleague IT solutions are rooted in our continued investment in technology, as well as the expertise of our specialist team. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can be scaled across the business, everything we do aims to ensure our stakeholders benefit from the full potential of our technology offering.
As an IT Infrastructure Engineer, you will be working in our experienced IT Operations Team providing first, second and third-line user support for all of our internal tools and technologies. Beyond the day-to-day, you'll be part of a team that contributes to longer-term technical projects, process improvement and the documentation efforts that help make BW Legal a leader in its field.
What you'll be doing:
- Providing bespoke support relating to technical issues involving Microsoft's core business applications and operating systems
- Providing basic technical support at network level: WAN and LAN connectivity, routers, firewalls and security
- Implementing basic remote access solutions and providing support on Citrix
- Collaborating with experienced colleagues to build and maintain an Azure cloud platform
- Liaising with our IT Development and Business Change teams to ensure newly built technologies can be tested and smoothly implemented into the business
- Ensuring any IT support changes required are documented and implemented to ensure we deliver the best performance for the new technology
- Monitoring the remote management system alerts and notifications, responding accordingly through service tickets
- Managing and maintaining BW Legal's approach to network security, including monitoring industry news and ensuring all platforms are protected
- Communicating with internal stakeholders as required, keeping them informed of incident progress, as well as notifying them of impending changes or agreed outages
- Paid out-of-hours support rota (typically 1 week per month)
- Monthly patching updates (typically 6 hours on a Sunday once per month, paid at an overtime rate)
We ask you to have the following skills and experience:
- Advanced understanding of operating systems, business applications, printing systems and network systems
- Technical awareness, as well as the ability to match resources to technical issues appropriately
- Advanced knowledge of firewalls and security (ideally Fortinet)
- Advanced knowledge of networks - LAN/WAN/routers (ideally Meraki and Dell)
- Advanced knowledge of Storage Arrays (ideally Dell PowerStore)
- Windows Server (ideally 2022/2025)
- Linux (ideally Ubuntu)
- VMWare
- Kubernetes
- Microsoft Azure Platform
- Windows 11
- Active Directory
- SQL Server (ideally 2022)
- MS Exchange (ideally 2019)
You will work 35 hours per week, Monday to Friday, 8.30am and 4pm, with some flexibility required for ongoing projects and early/late holiday cover.
With a starting salary of between £32,000 to £37,000 depending on your experience, IT Infrastructure Engineer colleagues enjoy regular performance-based reviews which reward their success with a clear progression path for future earnings.
Rewarding your commitment and success
At BW Legal, we believe that when life feels balanced, work feels better. That's why we're committed to creating an environment where colleagues feel supported to be their best, both professionally and personally. Our Balance Within wellbeing strategy takes a holistic approach, offering a comprehensive package of support to help you find what balance looks like for you. From health and personal development to lifestyle support, our benefits package worth over £10,000 (this includes all benefits costings), in your first year will help you thrive at work and beyond.
Benefits include:
- 35 hour working week
- Free offsite parking (saving you up to £9 a day compared to local car parks)
- 27 days of annual leave, plus bank holidays
- In addition, paid leave on your birthday, as well as on Christmas Eve and New Year's Eve when falling on a weekday
- Flexible holiday policy: use, buy and sell holiday (within policy limits), as well as enjoy flexibility as some holiday allowance can be used by the hour
- Extra holiday for length of service: 1 extra day earned following your 2nd, 3rd and 4th year of service
- Enhanced maternity, paternity and adoption pay
- Business-casual dress code
Enjoy a Secure Future with our Financial Rewards
- Be Here Living Our Values: a monthly and quarterly tax and NI free bonus based on attendance and punctuality, worth up to £828 in your first year, rising to a maximum of £4,194 by your sixth year of employment
- Death in service cover: Financial protection worth six times your annual salary
- Income protection: receive 75% of your salary for up to two years if you're unable to work (subject to eligibility criteria)
- Discounted shopping: access discounts and savings at thousands of UK retailers with My Staff Shop (with the average user saving over £1,000 per year!)
- Travel support: Free parking, bus discounts with First and Arriva, and secure cycle storage facilities
- Money4U with Leeds Credit Union: access to preferential savings and loans rates
- Contributory pension scheme
- British Gas discount: Access to an exclusive money-saving energy tariff for your gas and electricity
- Discounted legal services: 10% off personal legal services with Chadwick Lawrence Solicitors, including conveyancing, family law and will writing
Elevate yourself with our Personal Growth Rewards
- Learn and Earn: top up your income with up to £720 per year by investing in your personal and professional development outside of working hours
- Learning and Development allowance: paid time to learn during working hours
- Professional qualifications: financial and study support, from apprenticeships to specialist degree-level courses
Power Up your wellbeing with our Health Rewards
- Free gym membership with our local partner, or discounted membership at over 3,600 gyms nationwide
- On Site GP: access to a specialist prescribing GP who comes on-site fortnightly
- Virtual GP: access to virtual 24/7 prescribing GP for you and your family
- On-Site Physiotherapist: Support for aches, pains and injury prevention, whether you need treatment or proactive care, available at a 10% discount to our colleagues
- Health cash back plan: Claim back up to £3,700 on dental, optical, physiotherapy, prescriptions and wellbeing treatments
- Discounted dentistry: Reduced rates on dental plans and 10% off treatments with Leeds Dental Clinic
- Employee assistance: 24/7 helpline, including up to 8 free counselling sessions
- Wellbeing supported by colleague ambassadors: dedicated champions for wellbeing, learning and development, and menopause, who listen, gather feedback, and guide colleagues to the right support and resources
- Early intervention: support for colleagues who are experiencing health issues to support them staying in or returning to work
Be Connected and Conscious with our Engagement Rewards
- Colleague events: From darts and bowling to quizzes and parties, there are plenty of opportunities to connect and unwind together
- Regular charity fundraising for local causes through games, raffles and more
BW Legal is dedicated to helping you reach your full potential and thrive in our welcoming and exciting culture. Join us and be part of our success!
As a proud Disability Confident employer, we are committed to equal opportunities for all. If you require any reasonable adjustments during the recruitment process, please let us know at [email protected].
IT Infrastructure Engineer in Leeds employer: BW Legal
At BW Legal, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment for our IT Infrastructure Engineers. With a strong focus on employee wellbeing, our comprehensive benefits package, including flexible working hours, generous leave policies, and professional development opportunities, ensures that you can thrive both personally and professionally. Join our innovative team in a location that values collaboration and growth, where your contributions directly impact our success and the satisfaction of our clients.
StudySmarter Expert Advice🤫
We think this is how you could land IT Infrastructure Engineer in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend industry events, and join relevant online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source projects that showcase your expertise in areas like Azure, networking, or security. This not only boosts your portfolio but also gives you something tangible to discuss in interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Research common technical questions related to IT infrastructure and practice your responses. We recommend using mock interviews with friends or mentors to build confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at BW Legal. Don’t forget to tailor your application to highlight how your skills align with the role!
We think you need these skills to ace IT Infrastructure Engineer in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Infrastructure Engineer role. Highlight your experience with operating systems, networks, and any specific technologies mentioned in the job description. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your background makes you a great fit. Don’t forget to mention your passion for technology and problem-solving, as that’s key for us at BW Legal.
Showcase Relevant Experience:When filling out your application, be sure to showcase any relevant experience you have with Microsoft applications, network security, or cloud platforms like Azure. We love seeing real-world examples of how you've tackled challenges in the past!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at BW Legal
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of operating systems, business applications, and network systems. Be ready to discuss your experience with specific technologies mentioned in the job description, like Azure, Windows Server, and firewalls. This will show that you're not just familiar with the tools but can also apply them effectively.
✨Showcase Problem-Solving Skills
Prepare to share examples of how you've tackled technical issues in the past. Think about times when you provided bespoke support or improved processes. This will demonstrate your ability to think critically and adapt to challenges, which is crucial for an Infrastructure Engineer.
✨Communicate Clearly
Since you'll be liaising with various teams, practice explaining complex technical concepts in simple terms. During the interview, focus on how you keep stakeholders informed about incident progress and changes. Good communication skills are key to ensuring smooth collaboration.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company's IT infrastructure and future projects. This shows your genuine interest in the role and helps you understand how you can contribute to BW Legal's success. Plus, it gives you a chance to assess if the company culture aligns with your values.
