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- Tasks: Provide top-notch reception service and manage appointments for our equine veterinary team.
- Company: Join B&W Equine Vets, a leading veterinary practice in Gloucestershire.
- Benefits: Competitive salary based on experience and a supportive work environment.
- Why this job: Be the friendly face of our clinic and help care for horses every day.
- Qualifications: Strong customer service skills and basic equine knowledge are essential.
- Other info: Full-time role with opportunities for growth in a dynamic team.
The predicted salary is between 24000 - 36000 £ per year.
B&W Equine Vets are looking to recruit a Receptionist to join our team based at our Breadstone Clinic in Gloucestershire. This is a full-time permanent position, 37.5 hours/5 days per week. We are looking for somebody to provide a professional and efficient reception service to clients and B&W staff alike, ensuring a high standard of both first point customer service and all relevant administration duties.
Key responsibilities will include:
- Responding to all incoming correspondence - either by phone, in person or by email.
- Managing vets' diaries and booking appointments.
- Dealing with account queries and payments.
- General housekeeping.
The successful candidate will have strong customer service skills and be able to manage and prioritise multiple tasks. A friendly, ‘can-do' attitude is a must and good general IT skills and basic equine knowledge are essential. Previous experience in a customer facing role is preferred. Salary is dependent on skills and experience.
Ready to join us? Click the 'Apply Now' button below. Please note: We can only accept applications from candidates with the Right to Work in the UK, as we are unable to offer visa sponsorship for clinical support roles due to Home Office criteria.
Equine Veterinary Receptionist in Berkeley employer: B&W Equine Hospital (Breadstone)
Contact Detail:
B&W Equine Hospital (Breadstone) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Equine Veterinary Receptionist in Berkeley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&W Equine Vets. Understanding their values and services will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your customer service skills.
✨Tip Number 3
Show off your personality! When you meet the team, let your friendly, ‘can-do’ attitude shine through. Remember, they’re looking for someone who fits in well with their culture.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Equine Veterinary Receptionist in Berkeley
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for clients in the past, so share specific examples that showcase your friendly, ‘can-do’ attitude!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role at B&W Equine Vets. Mention your relevant skills and experiences that align with the responsibilities listed in the job description.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click the 'Apply Now' button!
How to prepare for a job interview at B&W Equine Hospital (Breadstone)
✨Know Your Equine Basics
Brush up on your equine knowledge before the interview. Familiarise yourself with common horse breeds, basic care, and terminology. This will show that you’re genuinely interested in the role and can engage with clients effectively.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a client. This will demonstrate your ability to manage multiple tasks while keeping a friendly attitude.
✨Practice Your Communication
Since you'll be the first point of contact for clients, practice clear and professional communication. Role-play common scenarios, like answering phone calls or dealing with account queries, to build your confidence and ensure you come across as approachable.
✨Get Organised
Familiarise yourself with diary management and appointment booking systems. Being able to discuss how you would handle scheduling and prioritising tasks will show that you’re ready to jump into the role and keep things running smoothly.
