Wellbeing Manager in Birmingham

Age UK Birmingham is a growing charity delivering programmes for people aged 50 and over. The Wellbeing Manager will lead the delivery of wellbeing activities across Birmingham, Sandwell and surrounding areas to reduce loneliness and promote physical and mental wellbeing.

Contract Type: Permanent

Hours: 37 hours per week (minimum 30 hours)

Salary: £30,000‑35,000 per annum, depending on experience

Principal Duties

• Lead the planning, development and delivery of wellbeing programmes across Birmingham, Sandwell and surrounding areas
• Design, implement and develop new and current activities based on client needs, feedback and emerging trends
• Ensure services are person‑centred, inclusive and promote physical and mental wellbeing
• Maintain accurate records and produce reports for internal and external stakeholders
• Monitor performance, outcomes and impact, using data to inform service improvements
• Oversee service budgets, ensuring effective and responsible use of resources
• Manage and support the Wellbeing Team (staff and volunteers) to ensure high‑quality service delivery and achievement of targets
• Support recruitment, development and supervision of staff and volunteers
• Ensure compliance with safeguarding, health and safety, GDPR and risk‑management requirements
• Promote services to increase participation, reach and community engagement
• Establish and maintain strong partnerships with funders, stakeholders and community organisations
• Represent the organisation at meetings, events and partnership forums
• Contribute to organisational strategy and actively participate in senior management activities
• Undertake additional duties appropriate to the role

Person Specification

Essential

• Experience managing and delivering wellbeing, community or activity‑based programmes within a similar‑sized organisation
• Experience of managing and motivating staff and volunteers to achieve targets and deliver high‑quality services
• Strong ability to design, implement and evaluate person‑centred services based on client needs and feedback
• Experience of building and maintaining effective partnerships with funders, stakeholders and community organisations
• Demonstrable experience of project planning, delivery and performance monitoring
• Ability to analyse data, measure impact and produce clear reports for a range of audiences
• Sound knowledge of safeguarding, risk management, data protection (GDPR) and health and safety requirements
• Excellent organisational skills with the ability to prioritise, manage workloads and meet deadlines
• Strong communication and interpersonal skills, with the ability to engage a wide range of stakeholders
• A person‑centred, empathetic and inclusive approach
• Competent IT skills, including use of Microsoft Office and client management / CRM systems
• Commitment to equality, diversity and inclusion
• Willingness to occasionally travel across the service delivery area

Desirable

• Relevant qualification in health, social care or community development
• Experience working in partnership with health, social care or VCS/FE sectors
• Knowledge of loneliness, social isolation, physical activities and barriers affecting older people

Apply with your CV and cover letter to: jobs@ageukbirmingham.org.uk