Personalisation Budget - Delivery and Monitoring Lead in Birmingham

Birmingham Voluntary Service Council. Closing Date: Monday 19th October at 10am.

Job Title: Personalisation Budget – Delivery and Monitoring Lead

Salary: SPC 36 (£36,582)

Responsible to: Head of Multiple Disadvantage

Location: Working hours divided between BVSC Offices (Latham House, 33 – 34 Paradise Street Birmingham,
B1 2AJ) and home address, as agreed by BVSC

Hours of work: 35 hours

Contract: 12 months fixed term

PERSONALISATION BUDGET – Delivery and Monitoring Lead

• Are you confident using data and performance information to identify what is working and where improvements are needed?
• Do you enjoy building relationships and working collaboratively with a range of partners?
• Are you passionate about improving outcomes for people experiencing homelessness, housing instability or multiple disadvantage?

If you've answered yes, we'd love to hear from you.

We are looking for a Personalisation Budget: Delivery and Monitoring Lead to support the delivery of a £1 million Personalised Budgets Programme, working in partnership with Birmingham City Council and Greater Change.

The programme provides personalised financial support to help people overcome barriers to employment, education, stable housing and wellbeing, supporting greater independence and helping people to sustain their accommodation.

Working with partners across housing, homelessness, health and the voluntary sector, you will support effective programme delivery, strengthen referral pathways and promote person-centred and trauma-informed approaches.

You will monitor performance, expenditure, outputs and outcomes, using data and operational intelligence to identify trends, risks and areas for improvement. You will also help evaluate the impact of the programme, capture learning and provide clear performance information and insight to support decision‑making and future service development.

We are looking for someone with experience of performance monitoring and analysing management information, alongside strong partnership and stakeholder skills. You will have knowledge of homelessness, housing support, multiple disadvantage and trauma‑informed approaches, and be confident turning information into clear reports, insights and recommendations.

A DBS check will be required.

Working for BVSC

BVSC is proud to provide a place to work in which staff feel valued and motivated. Our talented and committed staff team are provided with competitive terms and conditions, and a supportive, flexible, friendly working environment.

Our organisation’s culture is underpinned by our 4 core values – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.

Terms and conditions

• 35 hour working week (full time hours)
• 29 days annual leave + bank holidays a year (pro-rated for part time staff)
• 5% pension contribution
• 3.5 times salary Death in service benefit
• BVSC is a Living Wage Employer

Work‑life balance

• Flexible working arrangements available for staff
• A flextime system is in place for staff
• We offer up to 7 days paid leave per year for undertaking voluntary work or public duties
• We provide generous maternity and paternity pay

Staff development

• We support staff to undertake training and development, providing funding and time off for study

Values based approach

• We take a values led approach to the full employee journey including values based interview, and values based supervision and appraisals

Wellbeing

• We offer free access to a range of wellbeing platforms
• BVSC offers all employees a suite of wellbeing support

We are looking for candidates that can demonstrate the following BVSC organisational values:

• Commitment: Making a positive difference through passion, innovation and social action
• Collaboration: Connecting people and organisations to work together to improve lives
• Inclusion: Empowering and involving everyone in creating a fair and equitable
• Birmingham
• Integrity: Building trust through delivering excellent outcomes

At BVSC, we are dedicated to promoting equality, diversity, and inclusion in all areas of our work. We actively strive to create an environment where all individuals - regardless of ethnicity, sexual orientation, gender identity or expression, or any other aspect of their identity or lived experience - are welcomed, respected, and valued.

As part of our commitment to positive action, we take proactive steps, where needed, to address underrepresentation and create fair opportunities, particularly in recruitment. We aim to ensure that everyone has an equal chance to progress and succeed.

We stand in solidarity with all marginalised communities, ensuring that our policies, practices, and culture are inclusive, equitable, and empowering. We are dedicated to challenging discrimination and fostering a workplace where diversity is not only acknowledged but celebrated.

We strongly encourage suitably experienced applicants from a wide range of backgrounds to apply and join BVSC.

We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this. From application to interview, we place inclusion at the heart of all we do.

We are a Second Chance Charter employer, committed to ensuring that people with convictions can access employment. DBS checks, if applicable to the role, will be conducted once a job offer has been made and accepted.

Additional information

Closing date for applications – 19 October 2026 at 10am

Interviews to take place – 3 November 2026 in person or via Teams

Shortlisted applicants will be contacted by 27 October 2026. If you have not been contacted by 27 October 2026, you should assume you have not been shortlisted.

Secondments will be considered.

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