At a Glance
- Tasks: Manage and grow key client relationships in the exciting world of payments and crypto.
- Company: Join a diverse team at BVNK, leading the transformation of the financial system.
- Benefits: Enjoy flexible working hours, competitive salary, and opportunities for global travel.
- Other info: Collaborative environment with a focus on diversity and inclusion.
- Why this job: Be at the forefront of innovation in payments and make a real impact.
- Qualifications: Experience in account management and a passion for crypto and fintech.
The predicted salary is between 36000 - 60000 £ per year.
We unify banks and blockchains in a single platform. Using our flexible platform, and robust global licensing and compliance expertise, innovators can launch new payment products quickly and compliantly. We are a diverse team spread across the UK, Europe, South Africa, the US, and APAC, with a shared belief that all payment flows will interact with crypto in the coming decade, and BVNK will be at the forefront of this transformation of the financial system. We have raised $50M in Series B funding from top investors including Haun Ventures, Tiger Global, and Coinbase Ventures, and we are looking for smart, ambitious people to help us build the next generation of payments.
We are seeking a driven candidate to join our Commercial team as an Account Manager, focusing on all aspects of account management and customer success. As Account Manager, you will be responsible for managing and growing key client relationships. Reporting to the Sales & Account Director - Fintech & PSP, you will play a strategic role in driving customer success, increasing account value, ensuring long-term retention, and delivering value to our clients.
- Act as a trusted advisor to clients, ensuring their success with our products and services
- Develop and execute account growth strategies, identifying opportunities for upselling and cross-selling
- Maintain and strengthen customer relationships, leading contract renewals and negotiations to maximise lifetime value
- Collaborate with internal teams (Sales, Product, Support) to enhance customer satisfaction and retention
- Analyse account performance data to provide strategic insights and drive informed decision-making
- Stay ahead of industry trends, competitor activity, and regulatory changes, sharing insights with the broader business
Proven experience in account management, customer success, or a similar role within Payments or FinTech. Deep understanding of crypto, blockchain, stablecoins, or digital assets. Strong track record of managing and growing enterprise-level accounts. Exceptional relationship management, negotiation, and communication skills. Strategic mindset with a history of driving revenue growth within existing accounts. Strong analytical skills to assess performance and identify areas for improvement.
Fair and competitive salary at every stage of your growth. Flexible working hours, with hybrid working at its heart. A flexible approach to holiday. Opportunities to travel to our offices around the world. An open and creative environment where you can help us define the future of BVNK, its culture, and its opportunity sets. At BVNK, we are focused on building a diverse and inclusive team.
Account Manager - PSP (Hiring Immediately) in London employer: BVNK
BVNK is an exceptional employer that champions innovation and inclusivity within the rapidly evolving payments landscape. With a commitment to employee growth, we offer flexible working hours, a creative environment, and opportunities for global travel, ensuring that our team members thrive both personally and professionally. Join us in shaping the future of finance while enjoying a competitive salary and a supportive culture that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - PSP (Hiring Immediately) in London
✨Connect with Campus Reps
If you're looking for part-time work in banking, try to connect with your university's career services and campus representatives from banks. They often host recruitment events or provide exclusive job listings, which can give you a leg up in the application process.
✨Get Involved in Financial Societies
Join finance or investment clubs at your university. These societies not only provide fantastic networking opportunities but also often collaborate with financial institutions for internships or part-time roles, making it easier for us to land those positions.
✨Use LinkedIn for Hidden Gems
Keep an eye on LinkedIn for part-time opportunities at banks, specifically targeting roles like customer service or administrative support. Companies like BVNK often post openings there first, so be on the lookout and don’t forget to engage with their content!
✨Showcase Your Skills Directly
When applying for a part-time role, consider creating a simple portfolio that highlights your finance-related skills or projects. Whether it's a personal finance blog, a financial analysis you've done, or any relevant coursework, having this ready can impress hiring managers at BVNK.
We think you need these skills to ace Account Manager - PSP (Hiring Immediately) in London
Some tips for your application 🫡
Show Off Your Numbers Game:In the banking and financial services world, it's all about numbers. Highlight any relevant coursework, grades, or certifications, like AAT or CFA, on your CV. If you can point to specific projects or tasks where you managed finances or analysed data, that's a big plus!
Tailor Your Cover Letter to Us:When writing your cover letter, don’t just reiterate your CV. Tell us why you want to work at BVNK and how this part-time role fits into your career goals. Map your skills and experiences directly to the job spec, and don’t forget to weave in any technical skills you have, like experience with financial software!
Marry Experience with Availability:Since this is part-time, it’s super important to state your availability clearly in your application. Highlight any previous work experience, even if it's not directly in finance, that shows your reliability and ability to juggle various commitments. Flexibility can be a real asset!
Keep It Professional Yet Personal:While you want to keep a professional tone, don’t be afraid to inject a bit of your personality into your application. Especially for a part-time role, we’re looking for someone who's not just skilled but also a good fit for the team at BVNK. A little light-heartedness can go a long way!
How to prepare for a job interview at BVNK
✨Brush Up on Your Numbers
For a role in banking and financial services, you’ll likely encounter numerical tests that gauge your analytical skills. So, let’s whip out those maths skills! Practise mental arithmetic and get comfy with basic financial concepts; this'll really help you shine during the assessment stages.
✨Know Your Financial Products
Knowing your stuff about the various financial products and services is crucial. Be prepared to discuss topics like loans, mortgages, investment funds, and credit options. Having a finger on the pulse of current market trends and economic events can also give you an edge—the interviewers will appreciate your insight!
✨Flexibility and Commitment are Key
Since you're aiming for a part-time position, emphasise your flexibility and willingness to commit your time effectively. Highlight your ability to balance studies or other commitments while delivering results at work. This kind of attitude can set you apart from the competition.
✨Showcase Your Portfolio of Experience
Even though it’s a part-time role, companies want to see your motivation and past experience. Bring examples of relevant projects or roles, including internships or coursework that demonstrate your understanding and passion for banking and finance. The more tangible your examples, the more convincing you’ll be!
