At a Glance
- Tasks: Lead CRM strategies and manage customer engagement initiatives for a luxury brand.
- Company: Join Bulgari, a prestigious luxury brand in the heart of London.
- Benefits: Competitive salary, exclusive perks, and opportunities for professional growth.
- Other info: Mentorship opportunities and a vibrant team culture await you.
- Why this job: Shape customer experiences and drive loyalty in a dynamic luxury market.
- Qualifications: Proven CRM experience and strong analytical skills required.
The predicted salary is between 56700 - 69300 £ per year.
Bulgari in London is seeking a senior CRM leader to develop and manage our customer lifecycle strategies across global client programs. You will own segmentation, engagement initiatives and budget oversight for boutique activities, delivering personalised communications and strong retention.
You will mentor in-boutique CRM ambassadors, collaborate with partners, analyze data to optimise campaigns, and report KPIs monthly, driving loyalty and growth across the UK market.
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Senior CRM & Lifecycle Strategy Lead employer: Bvlgari
Bvlgari is an exceptional employer, offering a dynamic work culture that values creativity and excellence in the luxury retail sector. Employees benefit from comprehensive training and development opportunities, fostering personal and professional growth while working in a prestigious environment that celebrates innovation and teamwork. Located in the vibrant markets of the UK and Ireland, Bvlgari provides a unique chance to be part of a globally renowned brand, where your contributions directly impact brand performance and customer experience.
