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For Companies At a Glance
- Tasks: Elevate client experience by training and upskilling sales teams in a luxury brand environment.
- Company: Join Bulgari, a prestigious luxury brand known for excellence and innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for personal growth.
- Why this job: Make a real impact on sales performance and client satisfaction in a dynamic retail setting.
- Qualifications: Experience in training, strong interpersonal skills, and a passion for luxury products.
- Other info: Be part of a vibrant team with a focus on collaboration and cultural sensitivity.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Bulgari UK is looking for a Training Manager reporting to the Country Managing Director. The Training Manager contributes to the elevation of client experience, sales performance and Brand excellence by upskilling Sales teams, facilitating engaging and impactful training programs, fostering product expertise, enhancing selling skills and Brand identity.
Job responsibilities
- Create and deploy local training strategy.
- Plan and deploy training sessions according to WW Training Plan and local needs.
- Develop local action plans gathered by observing Sales teams and by analyzing qualitative/quantitative performances.
- Contribute to local adaptation of the training contents released from HQ, including translation in local language and/or proof reading when appropriate.
- Develop training contents in accordance with local needs and action plans.
- Coordinate training events in class and in store, ensuring organization in accordance with Brand guidelines.
- Facilitate sales trainings to Sales Team on selling skills and product knowledge, including HighâEnd, brand and JWA collections.
- Follow up on training contents, ensuring daily anchoring through I) partnership with Store Managers and II) creation of activation kits and activities to be tested and performed by Store teams.
- Support Business Partners' team by delivering brand and watches training sessions.
Coaching & Support
- Work with Retail teams and Store Managers in identifying and developing the watches and accessories inâstore ambassadors by the deployment of a dedicated training plan.
- In partnership with Store Management, lead the discussion on the development of the Sales Team, including hard and soft skills enhancement.
- Ensure presence in Store to observe Sales team's dynamics and animate inâStore training activities with products.
- Identify best practices to be shared within Store network and suggest action plans to address areas of improvement.
Onboarding of new Staff
- Organize and deliver onâboarding programs to the new Client Advisors and Store Management.
Profile
- Soft Skills: Clientâcentric, Interpersonal Savviness, People Development, Influence, Relationship building, Collaboration, Cultural Sensitivity, Adaptability, Impact Driven, Brand Sensitivity, Able to work in a fastâpaced environment.
- Hard Skills: Training programs management, Facilitation, Product Knowledge, Coaching and mentoring, Tech savvy, Knowledge of local markets & industry trends.
Language requirements (as applicable)
Availability to work on flexible location.
UK Training Manager in London employer: Bvlgari
Contact Detail:
Bvlgari Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land UK Training Manager in London
â¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
â¨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
â¨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your thoughts clearly and confidently when itâs your turn in the hot seat.
â¨Tip Number 4
Donât forget to follow up after interviews! A simple thank-you email can leave a lasting impression and keep you top of mind. Plus, it shows your enthusiasm for the role and appreciation for the opportunity.
We think you need these skills to ace UK Training Manager in London
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in training and development. We want to see how your skills align with the role of Training Manager, so donât hold back on showcasing your relevant achievements!
Showcase Your Soft Skills: Since this role is all about people, make sure to emphasise your interpersonal skills and client-centric approach. We love candidates who can build relationships and influence others, so share examples of how you've done this in past roles.
Be Specific About Your Experience: When detailing your previous training programmes, be specific about what you did and the impact it had. Weâre looking for results-driven individuals, so quantify your successes where possible to really stand out!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, it shows youâre keen on joining our team at Bulgari UK!
How to prepare for a job interview at Bvlgari
â¨Know the Brand Inside Out
Before your interview, dive deep into Bulgari's history, values, and product lines. Understanding their brand identity will not only impress the interviewers but also help you align your answers with their expectations.
â¨Showcase Your Training Experience
Be ready to discuss specific training programmes you've developed or facilitated in the past. Use examples that highlight your ability to adapt content to local needs and how you've measured the success of those trainings.
â¨Demonstrate Client-Centric Mindset
Prepare to share instances where you've enhanced client experiences through training. Highlight your interpersonal skills and how you've built relationships with sales teams to foster a culture of continuous learning.
â¨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about their current training strategies or how they measure the impact of training on sales performance. This shows you're thinking ahead and are genuinely interested in contributing.
