At a Glance
- Tasks: Create and maximise sales opportunities while promoting luxury jewellery and watches.
- Company: Join the prestigious Bvlgari team at Selfridges, a leader in luxury retail.
- Benefits: Competitive salary, employee discounts, and a vibrant work environment.
- Other info: Dynamic team atmosphere with opportunities for personal and professional growth.
- Why this job: Be an ambassador for a luxury brand and connect with customers who appreciate fine jewellery.
- Qualifications: 5+ years in luxury retail, especially in jewellery and watches, with strong customer service skills.
The predicted salary is between 36000 - 60000 € per year.
Bvlgari UK is looking for an experienced and enthusiastic Client Advisor for our Selfridges Boutique specializing in jewelry and watches. The Client Advisor acts as an ambassador of Bulgari and is responsible for creating, stimulating and maximizing sales opportunities by promoting product attributes to the customer, developing and enhancing their skills to increase sales results, and participating in the promotion of a positive work/store environment.
Accountabilities
- To work as a team with management and co-workers to achieve personal and store goals
- Contribute to the store and service KPIs achievement
- To acquire, build and maintain an active client book
- To achieve and exceed monthly and yearly sales targets
- To communicate with management about opportunities to develop community relationships and to explore potential events to increase brand awareness and customer loyalty among new and existing clients.
- To be professional, approachable, knowledgeable, and gracious in all interactions
- Ensure that all front areas of the store are clean and products are displayed
- To strive to be customer service oriented to ensure a positive shopping experience
Profile / Skills
- Fluency in English
- At least 5 years of experience in Jewelry and Watches
- Knowledge/previous experience in Luxury business
- CRM techniques and tools
- Proactive selling
- Initiative and Negotiation Skills
- Business Acumen
- Soft Skills
- Customer focus
- Strong knowledge and a genuine appreciation and interest in Jewelry
CLIENT ADVISOR BULGARI SELFRIDGES in London employer: Bvlgari
Bvlgari UK offers a vibrant and dynamic work environment at our Selfridges Boutique, where employees are empowered to excel in their roles as Client Advisors. With a strong focus on personal development and team collaboration, we provide extensive training and growth opportunities within the luxury retail sector. Our commitment to fostering a positive workplace culture, combined with the prestige of working for a renowned brand, makes Bvlgari an exceptional employer for those passionate about jewelry and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land CLIENT ADVISOR BULGARI SELFRIDGES in London
✨Tip Number 1
Get to know the brand inside out! Research Bvlgari's history, values, and product lines. This will not only impress during interviews but also help you connect with customers authentically.
✨Tip Number 2
Network like a pro! Attend industry events or join luxury retail groups online. Building relationships can lead to insider info about job openings and give you a leg up in the application process.
✨Tip Number 3
Practice your sales pitch! Role-play scenarios where you sell Bvlgari products to friends or family. This will boost your confidence and help you refine your approach for real customer interactions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace CLIENT ADVISOR BULGARI SELFRIDGES in London
Some tips for your application 🫡
Show Your Passion for Luxury:When you're writing your application, let your love for luxury shine through! Talk about your experience with jewelry and watches, and how it fuels your desire to work with a brand like Bvlgari. We want to see that you genuinely appreciate the products.
Highlight Your Sales Achievements:Make sure to include specific examples of how you've smashed sales targets in the past. We’re all about results, so share those numbers and what strategies you used to achieve them. It’ll show us you know how to drive success!
Emphasise Teamwork:Bvlgari is all about collaboration, so don’t forget to mention your experience working in a team. Share how you’ve contributed to a positive work environment and helped your colleagues hit their goals. We love a team player!
Tailor Your Application:Take the time to customise your application for this role. Use keywords from the job description and align your skills with what we’re looking for. It shows us you’re serious about joining our team and understand what it takes to be a Client Advisor.
How to prepare for a job interview at Bvlgari
✨Know Your Products Inside Out
As a Client Advisor for Bvlgari, you need to be well-versed in the intricacies of jewellery and watches. Research the latest collections, understand the unique selling points of each piece, and be ready to discuss them passionately during your interview.
✨Showcase Your Sales Skills
Prepare to demonstrate your proactive selling techniques and negotiation skills. Think of specific examples from your past experience where you successfully maximised sales opportunities or built strong client relationships. This will show that you can contribute to achieving store KPIs.
✨Emphasise Teamwork and Communication
Bvlgari values collaboration, so be ready to talk about how you've worked effectively within a team. Share instances where you communicated with management or co-workers to achieve common goals, as this will highlight your ability to contribute to a positive work environment.
✨Display Your Passion for Luxury
Your genuine appreciation for luxury items should shine through. Be prepared to discuss what draws you to the luxury market, particularly in jewellery and watches. This passion will resonate with the interviewers and demonstrate your fit for the brand.
