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For Companies At a Glance
- Tasks: Lead and inspire the sales team while ensuring exceptional customer service.
- Company: Join a luxury brand at Selfridges with a vibrant culture.
- Benefits: Competitive salary, employee discounts, and career development opportunities.
- Why this job: Be part of a dynamic team and make a real impact in luxury retail.
- Qualifications: Experience in retail and strong leadership skills required.
- Other info: Exciting environment with opportunities for growth and learning.
The predicted salary is between 36000 - 60000 £ per year.
Partnering with the Store Manager, the Deputy Store Manager is responsible for developing & coaching the sales team, ensuring seamless floor management, fostering a client-centric mindset, and infusing the brand's culture and values. Working alongside the Store Manager, the Deputy Store Manager also contributes to achieving sales objectives by consistently mentoring the sales team to provide exceptional customer service.
Responsibilities
- Assume the role of Store Manager in the absence of the Store Manager in accordance with company operating standards.
- Lead sales team by example on the floor.
- Reach sales targets and manage the boutique in order to achieve sales objectives and KPI’s.
- Support Store Manager to propose and implement action plans to improve results.
- Support with the Boutique’s Weekly trade report.
- In absence of the Store Manager, be responsible for the good maintenance, the safe environment, the good functioning of the store as well as the respect of product assortment and visual merchandising guidelines.
- Supervise After Sales Service requests providing excellent service.
- Organize and implement store rotations, shifts and holidays.
- Support the Store Manager regarding in-store training and team briefing.
- Support Store Manager and team in CRM / develop loyal customers.
Additional Responsibilities
- Support Store Manager with induction of new joiners.
- Support Store Manager in opening and closure procedures.
- Support Store Manager in upholding uniform and grooming standards.
- Support store administrative where needed and necessary.
Technical Skills
- Knowledge of Luxury Business
- Selling skills
- CRM techniques and tools
- Store procedures and process
DEPUTY STORE MANAGER SELFRIDGES employer: Bvlgari
Contact Detail:
Bvlgari Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DEPUTY STORE MANAGER SELFRIDGES
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their values and culture, so you can show how you embody them during your interview. This will help you connect with the team and demonstrate that you're a perfect fit.
✨Tip Number 2
Practice your sales pitch! As a Deputy Store Manager, you'll need to lead by example on the floor. Prepare some scenarios where you can showcase your selling skills and how you would coach your team to achieve those sales targets.
✨Tip Number 3
Don’t forget to highlight your leadership experience! Share examples of how you've developed and coached teams in the past. This will show that you’re ready to step up and support the Store Manager when needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. So, get your application in and let’s make it happen!
We think you need these skills to ace DEPUTY STORE MANAGER SELFRIDGES
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for the retail world shine through! We want to see how much you love working with customers and driving sales. Share any relevant experiences that highlight your passion for the luxury sector.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Deputy Store Manager role. We’re looking for specific examples of how you've developed and coached teams, so don’t hold back on those achievements! Use keywords from the job description to make your application stand out.
Highlight Leadership Skills: As a Deputy Store Manager, you'll be leading by example. In your application, emphasise your leadership experience and how you've successfully managed teams in the past. We want to know how you inspire others to achieve their best!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Bvlgari
✨Know the Brand Inside Out
Before your interview, make sure you research the brand thoroughly. Understand its values, culture, and what sets it apart in the luxury market. This will help you demonstrate your alignment with the brand's ethos and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Deputy Store Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or improved sales performance. Be ready to discuss how you can motivate and coach others to achieve their best.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and customer service approach. Think of scenarios where you've had to handle difficult customers or resolve conflicts within a team. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Demonstrate Your Sales Acumen
Be prepared to discuss your understanding of sales targets and KPIs. Share specific strategies you've used in the past to meet or exceed sales goals. Highlight your experience with CRM tools and how you've leveraged them to build customer loyalty.
